Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Milan drivetrain problems

drivetrain problem

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2009 Mercury Milan Owner Comments

problem #2

Dec 272014

Milan 4-cyl

  • 71,000 miles


I started my car and two idiot lights went on. The engine light and a wrench light. The throttle body part went bad. I had my car towed to the closest Mercury dealership. Which is weisler dealership on bridge ave, in point pleasant, NJ the want to charge me $425 for the part replacement and $275 for labor. I will have a $700 bill for a part that Ford has had many problems with and recalls on. I would like someone to look into this and please get back to me. I will also be contacting the Ford headquarters in ca. My name is [xxx]. cell number: [xxx]. thank you for looking into this situation. I love the car but do not feel comfortable after reading all the complaints from Ford customers concerning the throttle body part problem. Ford folks need to look into this part. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Updated 2/10/2016

- Brick, NJ, USA

problem #1

Mar 012012


  • miles
2009 Mercury Milan. Consumer states front suspension failure the consumer stated the problem was the upper suspension arms on the vehicle. Right after the vehicle was purchased, both upper control arms had to be replaced, before alignment problems could be addressed. The vehicle was taken to the dealer for unrelated problems. However, the consumer was informed that windshield wipers, transmission fluid and new tires were needed. Shortly after the visit to the dealer, the consumer purchased new tires from another dealership. The dealer inspected the vehicle and discovered the left front upper suspension arm was hanging by a loose nut and several threads on the upper arm's bolt. The consumer noticed there was no safety device that would have prevented the retaining nut from coming loose.

- Cumby, TX, USA

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