Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,024 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Mercury Milan accessories - interior problems

accessories - interior problem

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2010 Mercury Milan Owner Comments

problem #4

May 012011

Milan

  • 14,797 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Mercury Milan. The contact stated that the lighting in the instrument panel would fade, making it difficult to see the gauges at night. The dealer was unsure how diagnose the failure so the vehicle was not repaired. The manufacturer was notified, but denied any assistance with the repair of the vehicle. The failure mileage was 14,797 and the current mileage was 17,000. Updated 2/21/12

- Baker, LA, USA

problem #3

Sep 232010

Milan 4-cyl

  • 1,000 miles
In Oct.2009 I purchased a 2010 Mercury Milan, VIN [xxx] from ken stoepel Ford Lincoln Mercury dealer in kerrville, Texas. I believe that there is a safety issue with the vehicle. The instrument panel shows blue speedometer numbers which show up nicely when it is in the garage but while driving on the highway under normal daytime conditions, the numbers do not show. I have talked with a rep at Ford Motor Co. And have also taken it to the dealer on two occasions and they say that it cannot be corrected. Driving without being able to see how fast I am going is a safety hazard. The dealer's service manager admitted that others have complained of this problem and that it also presents itself on the Ford F150 pickup truck and obviously on the 2010 Ford Fusion. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kerrville , TX, USA

problem #2

Aug 142010

Milan

  • miles
The speedometer in this model is difficult to view, particularly in daylight, due to blue numbers against a blue background. This could be a safety concern for two reasons. First, if a driver cannot easily see the speed he/she is traveling, it could result in driving at excessive speed and resulting in a crash. Second, a driver may have to take his/her eyes off the road for too long to see the speed registered, rather than just a glance. This distraction could also result in a crash. More contrast or better illumination of the instrument cluster could alleviate this concern.

- Winter Garden, FL, USA

problem #1

May 132010

Milan

  • 300 miles
The contact owns a 2010 Mercury Milan. The contact stated that the instrument panel was difficult to read during the day and he did not know his speed. The vehicle was taken to an authorized dealership where the contact was informed that there was nothing they could do. He was awaiting a call back from the manufacturer. The current and failure mileages were approximately 300.

- Suncook, NH, USA

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