NHTSA — Visibility: Defroster/Defogger System Problems

2.0

hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
82,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercury Milan accessories - exterior problems

accessories - exterior problem

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2011 Mercury Milan Owner Comments

problem #1

Jun 202013

Milan 6-cyl

  • 82,000 miles

A D V E R T I S E M E N T S

While we were driving the vehicle, the blower motor for the air conditioner shut itself off then came back on and it was blowing white smoke out of all of the vents. We had to pull over to the shoulder of the road and shut off the car in order to stop the white smoke from coming through the vents. The HVAC blower control motor unit had started burning and failed to disengage the blower motor while it was burning. Additionally the vehicles 40A fuse and 30A iso relay did not work properly, if we did not shut off the car it would have continued to burn. This is the second instance of this happening to our Mercury, the first time we were parked and when we turned the car on it starting blowing white smoke and smelled of burnt electronics and ozone from an electrical fire in the cab. When we had a Ford service center look at the vehicle, we were told this is a common problem with this type of vehicle. And that the control unit is being used like a fuse to the blower motor.

- North Las Vegas, NV, USA

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