Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,120 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Mercury Milan fuel system problems

fuel system problem

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2011 Mercury Milan Owner Comments

problem #13

Mar 122016


  • miles


Fuel tank and purge valve recall. Vehicle in motion. Leaving a stop sign from a country highway and vehicle stalled when accelerating. Difficult to restart.

- Green Bay, WI, USA

problem #12

Jul 302014

Milan 6-cyl

  • 610,000 miles
Vehicle lost most engine power. Could only be driven at low speed. Turned ignition off and then re-started. Vehicle then seemed ok until it did it again......and again and again. Took vehicle to dealership where they replaced some valve and gave the car back to us. Car did not make it 2 miles before it exhibited the initial problem. In other words "they fixed nothing for the price of around $500." The vehicle is now going back to the de.... stealership.

- Indianapolis, IN, USA

problem #11

Oct 302013

Milan 6-cyl

  • 60,460 miles
Driving on a straight away the vehicle suddenly makes a noise as if it were shifting very hard although it was not. Immediately lost acceleration and dashboard light illuminates. Pulled vehicle to the side of the road and RPM needle bounced as car lunged but would not accelerate. Called for roadside assistance and my dealer's service department who knew based on my description a possible cause. Vehicle towed to dealer, diagnostics proved throttle body needed to be replaced. Repair made. Research proved that this is a known problem but no recall has been made. It was a very foggy morning and several multi car accidents had been reported. Had I been on busier stretch of road at the time of the break down I could have easily been killed with slowing down suddenly and without any evident cause. A recall should be issued and refunds made to those who have already experienced this failure.

- Saint Jacob, IL, USA

problem #10

Oct 032013

Milan 6-cyl

  • 44,000 miles


On 10/3/13 while driving home in heavy traffic on the interstate my 2011 Milan with 44,000 miles on it sputtered and died at freeway speed. Still had electrical power and the wrench warning light on the dash was lit up. I was able to coast to the shoulder and stop the vehicle. Once restarted the car went three days before again dying on the interstate in heavy traffic, after doing some research I discovered this was a common problem with Ford throttle bodies on several makes and models. 10/12/13 I purchased a new throttle body from my local Ford dealer and installed it the same day. I test drove the vehicle and it appears that the new throttle body fixed the issue and also another symptom I had been noticing, it was a very slight hesitation in the transmission in all gears.

- Cheney, WA, USA

problem #9

Sep 192013

Milan 6-cyl

  • 101,000 miles
I made a left turn from a complete sign. In the middle of the intersection, the car decelerated and the wrench symbol on the dash came on. As I pulled over, the car started shaking and cut off. I had my children get out of the car because I was unsure of what was going on. I turned the car off, took the key from the ignition. I waited about 5 minutes and then restarted the car. I started and everything was ok. On 9/25/13, this happened while I was driving on a straight road. 9/28/13 - it happened while driving 65 mph on the interstate. 9/30/13 - after filling the car with gas, on a major road. 10/1/13 - just driving. 10/8 - making a left turn. There is not a warning before it happens.

- Mauldin, SC, USA

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problem #8

Aug 262013


  • 40,000 miles
Driving at highway speed, I lost the ability to use the throttle. The engine ran, but did not respond to the pedal. I was forced to pull the car over, in traffic, and restart the car. Once the car was restarted, I was able to accelerate.

- Polo, IL, USA

problem #7

Aug 062013


  • 50,000 miles


I was on the interstate going 70 miles an hour and the engine just quit this was the second time it had happened the first time I had my grandaughter and 2 great grandchildren in the car with me and was going 60 miles an hour and the engine just stopped could not give it gas pulled over to the side of the road and shut the car off and started it back up and made it home. The second time I was on the interstate going 70 miles and hour again had to pull over to the side stop vehicle and restart, thank god I was not in the traffic at columbia Missouri in the traffic while taking my grandaughter to the doctor. The third time it happened I was taking my daughter to columbia to the doctor and again it quit while going 70 miles an hour had to pull off the busy highway and stop the car. It happened a 4th time on my husband while taking my daughter to the hospital on his way to columbia this is within 5 weeks so it is happening about one time a week both our daughter and grandaughter will be making regular trips to the hospital and I also travel a lot with the grand children who are 4 years old and 6 months old they are in this vehicle daily, and it scares me that I may not be able to get out of the way when going at these speeds and what if I'm passing another car and it just dies and I can't get out of the way? Ford motors is aware of this problem why not fix it, before someone gets killed, we take drunk driver off the road, but this is just as dangerous. For safety do I need to just park it in garage, our golf cart is more dependable, should I just park this vehicle which I just purchased I can't afford another one we are both retired we have 2 Ford vehicles at this time and drove our last Ford truck for over 10 years.

- Milan, MO, USA

problem #6

Jul 052013


  • 35,000 miles
Returning to baltimore from working in harrisburg pa and driving on interstate 83 at a rate of 65 miles per hour. I was driving in the left lane and the shoulder was to the far right on this particular stretch of road. The Mercury Milan that I had purchased no more than 2 to 3 months prior simply loss all power. To further explain the loss of power ( applying pressure to the gas pedal did nothing to make the car go forward) this had me in a very dangerous place as in order to get the car safely onto the shoulder I needed to drift uphill and across several lanes of fast moving traffic. Fortunately I was able to get the car off the road but found later that the issue that caused this was a throttle body piece that Ford knew had problems. I have three children in the car with me and my fiance at the time and all of our lives were endangered by a part that a billion dollar company put into its mid- level working class consumer vehicle. I have not felt so disrespected and that my life and that of my family meant so little to someone as I did when I found that this is a known issue. This cannot be simply a buy the piece and replace it type of deal as I no longer trust the integrity of the vehicle as a whole. And furthermore how dare Ford think that I should pay for their poor craftsmanship in using a faulty part. This part needs to be recalled and Ford needs to be fined big time for endangering the lives of anyone who drives or rides in vehicles with this limp home type of construction.

- Essex, MD, USA

problem #5

Apr 292013


  • 52,000 miles
Throttle body assembly failure on the 211 Mercury Milan premier 3.0 V6 engine. Car entered "limp" mode. Vehicle may be restarted after coming to a complete stop, placing the transmission in the park position, turning off the engine and restarting. Ford serviced the throttle body with a chemical cleaner in early May. The vehicle performed satisfactory for the month of May. Beginning in June, the vehicle began to enter "limp" mode multiple times on a daily basis. I began tracking the occurrences in mid-June and the throttle body has failed on 31 different occasions. Failure may occur at any time or at any speed. Incidents have occurred from a standing start or at interstate speeds of 70 mph. There is no option other than to allow the vehicle to coast to a stop and follow the procedures mentioned above. This is a very dangerous situation when traveling at any speed, especially interstate speeds. If a location to pull over is not available, you are a hazard to any following traffic. I have contacted Ford for financial assistance and they declined to pay for the repairs.

- Rocky Mount, NC, USA

problem #4

Mar 112013

Milan 6-cyl

  • 37,100 miles
Vehicle lost all power and RPM dropped below 1000, engine would not respond to accelerator depression. The check engine light came on and I had the trouble codes analyzed and it was the throttle body part that was defective. I called the dealership where I purchased the car from and they informed me that particular part was on back order and that they have had numerous vehicles with that problem.

- Talladega, AL, USA

problem #3

Jan 312013

Milan 6-cyl

  • 36,506 miles


I have experienced this problem twice. The car loses power, traveling at 65mph on highway and car lost all power. The wrench light came on. Pulled over, turned car off and restarted. Light went off and car was drivable. The second time occurred while car was stopped and when I proceeded to accelerate, the car had no power. I took it to the Ford dealer and they said the throttle body needed to be replaced as it had a short. This was not included in my powertrain warranty. I have read info on this and it appears that it is becoming more common. It is too dangerous to be losing power while driving on a freeway and lose all power. This car only had 36,500 miles so no reason unless it is a defective part.

- Arlington, TX, USA

problem #2

Oct 092012

Milan 6-cyl

  • 44,000 miles
I was driving at about 70 mph on I-70, when the car lost all engine power, like it died, I was fortunately getting ready to exit, and was in the right lane, so coasted the car off to the side. A wrench light came on, had it towed to dealer, who so far cannot duplicate it or get a code for it to show. He wants to keep it awhile to figure it out. I am advance complaining since I have seen this problem on here for another Milan, and have found the same complaint on this site 21 times for the sister car to this, the Ford Fusion. It has been the "throttle body" that was bad on the others. It is very dangerous, whatever it is. Also this car has rolled the windows down by itself, when I have been in a store. It was raining and when I came out both my front windows were down, and interior was wet. They were up, since it was raining, when I locked it and left.

- Kansas City, KS, USA

problem #1

Jul 142012

Milan 6-cyl

  • 35,500 miles
I was driving on a highspeed road when suddenly there was nothing happening when I pressed the gas. A small wrench came on the dash. The owner's manual said throttle/transmission problem. Had we been in the passing lane we probably would have been rear-ended and killed! as it was, I was able to coast over to the shoulder of the road and eventually pull into a parking lot. I turned off the car, waited a few minutes and turned it back on. I was able to drive about 5 miles before the same thing happened again. I left the car in a parking lot. I have only owned the car for 29 days! I feel this is a definite safety hazard and should be looked into.

- Salisbury, MD, USA

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