The contact owned a 2005 Mercury Montego. While driving approximately 30 mph, the vehicle experienced unintended acceleration and crashed into the rear of a second vehicle. Prior to the failure, the engine rpms erroneously increased and the vehicle surged forward. The front end of the vehicle sustained severe damage, but the air bags did not deploy. The vehicle was destroyed and towed. There were no injuries and a police report was filed. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 150,000.

- Oklahoma City, OK, USA

The contact owns a 2005 Mercury Montego. When the vehicle was started, the front passenger side air bag warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 109,000.

- Nashville, TN, USA

The instrument gauge on my 2005 Mercury Montego just went "dead". nothing registered, so there was no reading on my speed, engine heat gauge, fuel level, or tachometer. This happened once in early spring of this year (2012), but did not repeat until recently. It is now June and the same thing has re-occurred about 10 times in the past two weeks. After turning the car off and restarting, this sometimes (but not always), "fixes" the problem. Most recently, if the gauges do work, the "check engine" light turns on. The airbag light stays on, and the AWD malfunction message displays in the information panel until I hit the reset button. From a safety perspective, is this a short in the system or is my airbag really malfunctioning" and how do I know my speed other than to guess"

- Willoughby Hills, OH, USA

My parents were involved in a head on accident with a drunk driver who had cross the center line, in which case none of the airbags were deployed. The bunt force of the accident was to the passenger front corner of the vehicle where the passenger side of the uni-body and the front clip support cross section meet. The vehicle is being moved to the nearest Mercury dealer. We have contact the vehicle manufacture and are awaiting a response from the office of general console for a response of investigation plan of why the airbags did not deploy. I am representing my parent do to my vehicle mechanical background.

- Jackson, MI, USA