Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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2.1

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
75,313 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Monterey steering problems

steering problem

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2004 Mercury Monterey Owner Comments

problem #4

Jan 192012

Monterey

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Mercury Monterey. The contact stated that the steering failed. The vehicle was then taken to an independent mechanic and the contact was informed that the steering pump was leaking fluid. The vehicle was not repaired. The failure and the current mileages were 100,000. The VIN information was not available.

- Detroit , MI, USA

problem #3

Nov 052011

Monterey

  • 89,251 miles
While driving down the road, the engine died without warning, no power. It had no power steering, it had shut off completely. It was hard to restart and then after going again it died again as I was trying to pull over.

- Garden City, MI, USA

problem #2

Feb 182008

Monterey

  • 38,000 miles
Drove vehicle approximately 5 miles and parked it. Got back in to move it, started vehicle, heard a loud pop and the vehicle completely shut down... no electrical, would not restart. Tow truck called, jumped battery, when it started up it was put it in drive and turned the wheel to the right and heard a hissing sound and saw fluid squirting out. Experienced a complete loss of power steering. Shop said steering rack had gone out, replaced steering rack.

- Sacramento, CA, USA

problem #1

Jan 162008

Monterey

  • 74,000 miles
There is currently a recall on the Mercury Monterey id 03V457000. This recall says the powersteering pressure line may become disconnected from the pinion gear causing potential for the dripping fluid to come in contact with the exhaust causing a fire. Recently, we by a Ford dealer service center that although the pressure line in our Monterey has not become separated is does have a leak and is also a potential fire hazard. We have three small children and know our concerns are valid. Our VIN is not one of the cars covered in the recall of over 23000 vans. My husband and I are quite sure this problem is related to the recall. This recall should probably cover the defect of the whole power steering pressure line and should be included for others safety as well as our own.

- Manson, NC, USA

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