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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mountaineer suspension problems

suspension problem

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1998 Mercury Mountaineer Owner Comments

problem #6

Jul 292001

Mountaineer 4WD

  • miles

A D V E R T I S E M E N T S

Traveling at 65 mph on I-71 near lodi, oh I drifted on to the grassy median and when I tried to pull it back to the pavement witnesses said that the vehilce flipped first landing on the rear end the continue until it landed on its wheels. Although I was driving, I don't rember anything after turning the wheel until the state trooper spoke to as the rescue squad was removing me from the car. (dot number: N/a tiresize: Standard)

- Solon, OH, USA

problem #5

Mar 152000

Mountaineer 4WD

  • miles
Front end always out of alignment when checked every 3,000 miles. Had to repalce tires because of uneven tread wear 2 times. First time replacement vehicle had only 12,000 miles. Second time we replaced tires was at 29,680 miles. Metal-on-metal sound often comes from front end as well. Vehicle lost control without any driver provocation and cashed into road side rail. Rear-end spunout and vehicle did a 360. No other vehicles present and brakes not applied leading to spin-out. Light snow was falling. Dealer admits to front end/suspension problems, but claims manufacturer "does not stand behind problems" my family is afraid to drive this vehicle.

- Evergreen, CO, USA

problem #4

Jan 011999

Mountaineer

  • Automatic transmission
  • miles
When driving heard a grinding noise. Had it repaired, grinding happened again. Currently, consumer can't put in drive only second.

- Chicago, IL, USA

problem #3

Jun 182000

Mountaineer 4WD

  • miles

A D V E R T I S E M E N T S

We were going from houston to Maryland. In normal driving conditions, the truck began to vibrate violently, before we could pull it off to the side of the road, the tire blew off the truck, and my wife and myself found ourselves wrapped around a tree. We had our two dogs and two cats with us, in their crates in the back of the truck. We lost one cat, and our german shepherd had his spinal cord crushed, and subsequently had to be put to sleep. Now we hear that Ford knew about this problem, and it has been happening to more people. I do not understand how they could be so neglegent. We would have been another one of those fatalities had we not hit that tree exactly where we did. We are considering filing suit, and would appreciate any advice. Thankyou. When you call us, we can provide the VIN number, I just did not have it right now.( dot number: )

- New Market, MD, USA

problem #2

Feb 232000

Mountaineer 4WD

  • miles
This is fourth time I've had to take vehicle in for a loud screeching noise in front end (metal to metal sounds).

- Toledo, OH, USA

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problem #1

Mar 181998

Mountaineer

  • miles
While driving at highway speed, the front suspension broke in half, dropping to the ground, throwing the occupants in the vehicle to sustain injuries. The dealer has been notified.

- Cleveland Heights, OH, USA

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