Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,245 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Mountaineer suspension problems

suspension problem

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2001 Mercury Mountaineer Owner Comments

problem #1

Feb 252005

Mountaineer 8-cyl

  • Automatic transmission
  • 35,245 miles


Dealer installed Ford towing hitch and wiring assembly. I noticed that the driver's rear side of the vehicle was significantly lower than the passenger's rear side of the vehicle. The service writer indicated that the driver's rear leaf spring was sagging, and that this was common for this era of Explorer/Mountaineer. He indicated that it was safe to tow as-is and that it was not necessary to replace the spring. When at a body shop this week I showed it to the manager who said that the problem was common to Explorer/Mountaineer of the era and he recommended having Ford replace the spring under recall or customer service/technical bulletin, if there was one. I called Ford 800 number. They indicated that there was no defect or recall issue.

- Dillon, MT, USA

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