Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer accessories - exterior problems

accessories - exterior problem

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2002 Mercury Mountaineer Owner Comments

problem #3

Jun 282010

Mountaineer 4WD 6-cyl

  • 99,000 miles


I was driving my 2002 Mercury Mountaineer on vacation in Florida 1400 miles from home with my kids, I was on the interstate 75 on alligator alley when I was coming up on two semi trucks, I applied the brake and instead of the cruise control shutting off it sped up fast sending me towards the semi trailers going about 85 mph, I slammed on the brakes and veered off the interstate onto the shoulder and grabbed the gear shift lever to downshift to slow it down and the shift lever broke of in my hand, I got the SUV home and contacted the Ford dealer and I was told that there is a recall on the cruise control for failure but that I have to pay around 1 thousand dollars for the shifter arm that broke off when the cruise control defect caused all of this in the first place and the shifter arm should be a recall also as there are thousands and thousands of instances of shifter arms breaking on these models.

- Grand Rapids, MI, USA

problem #2

Oct 142006


  • miles
The rear lift gate seemingly is open although all the doors of the car are closed it still shows a "door ajar" sign in the information panel in the dashboard.

- Centreville, VA, USA

problem #1

May 102005

Mountaineer 8-cyl

  • Automatic transmission
  • miles
Rear lifgate latch failure. Unable to open rear liftgate in event of an emergency. Also rear glass liftgate pistions that hold up window within liftgate failure, lower onto persons head.

- Bettendorf, IA, USA

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