Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
130,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer accessories - exterior problems

accessories - exterior problem

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2002 Mercury Mountaineer Owner Comments

problem #2

Jan 032014

Mountaineer 8-cyl

  • 160,000 miles

A D V E R T I S E M E N T S

My husband went out to wipe off the cars of snow this morning in our driveway, and went to open the back window of our 2002 Mercury Mountaineer to get something out. When he went to close the window, even before he actually closed it, the window exploded and shattered everywhere. No force or anything was used in closing the window, just a sudden explosion of glass.

- Dayville, CT, USA

problem #1

Aug 022010

Mountaineer

  • 100,000 miles
My mother was at her parents' house and opened the rear glass portion of the lift gate. Upon doing so, one of the lift gate cylinders detached from the glass. She went inside to get her father to come outside and see if he could fix the issue. When he attempted to lift the glass, it shattered instantly leaving cuts all over his body. I called Ford about this issue and was told that there was nothing that they could do about this because the recall that addresses this issue had already been performed on the vehicle (NHTSA campaign id number: 01I010000).

- Newport, NC, USA

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