Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
55,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer accessories - interior problems

accessories - interior problem

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2002 Mercury Mountaineer Owner Comments

problem #2

Oct 162008


  • 50,000 miles


The contact owns a 2002 Mercury Mountaineer. While driving approximately 50 mph with the front driver seat heating system activated, and then there was an unexpected excessive high voltage of heat penetration through the bottom of the seat. The driver smelled a strong burning odor of rubber in the foam seat cushion. The driver pulled over to the side of the road. After waiting twenty-five minutes for the seating area to cool down, he was able to resume normal vehicle operation. There was no personal injuries sustained. The vehicle was taken to an authorized dealer for inspection. The failure was contributed to a short circuit in the heated seat system. The technician recommended not to activate the heated seat system. The vehicle has not been repaired for the malfunction. The failure mileage was 50,00. The current mileage was 89,000.

- Fieldsboro , NJ, USA

problem #1

Dec 072007

Mountaineer 8-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2002 Mercury Mountaineer. The vehicle is equipped with heated seats. While driving 40 mph, the seat became so hot that the driver smelled something burning; however, there was no smoke present. He deactivated the seat heater and took the vehicle to the dealer. The dealer stated that the foam underneath the seat was probably the cause of the odor and there was a short in the wire. The failure mileage was 60,000 and current mileage was 65,000. Updated 03/18/08. The consumer stated there was not a blown fuse. Updated 03/18/08

- Bordentown, NJ, USA

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