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NHTSA — Structure: Body: Tailgate: Hinge And Attachments Problems Seal Of Avoid Like The Plague


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer body / paint problems

body / paint problem

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2002 Mercury Mountaineer Owner Comments

problem #3

Jan 052009


  • 65,000 miles


Rear tailgate latch brakes across this is a know issue with all Ford Explorer and Mercury Mountaineer. It's obviously a bad design from Ford Motor Co. Ford needs to recall this and it's their design and it also can represent an injury to someone if a piece was to fall off and hit another car.

- Lake Mary, FL, USA

problem #2

Aug 012005

Mountaineer 6-cyl

  • Automatic transmission
  • miles
2002 Mercury Mountaineer rear tailgate window shattered. While driving the consumer noticed that he door ajar light had illuminated on the dash. He pulled over, and exited the vehicle to check all the doors. After opening and closing all the door the door ajar light was still on. He then went to the rear of the vehicle to check the tailgate. When he raised the tailgate window it sprung from his hands and shattered into many pieces. Upon further inspection the consumer noticed that one of the hinges on the tailgate window had separated from the vehicle which caused the window to release then shatter.

- Abilene, TX, USA

problem #1

Dec 232003


  • miles
While driving in cold weather driver's side window fell off track, causing the glass to fall inside the panel of the door frame. Onsumer was able to drive the vehicle to the dealer, and mechanic replaced the window. Also, consumer went to lift up the tailgate and the cable snapped in half. Consumer was able to put the cable in the back of the trunk. However, mechanic informed consumer that vehicle was not on recall or under warranty.

- Cleveland, OH, USA

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