Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
24,196 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer brakes problems

brakes problem

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2002 Mercury Mountaineer Owner Comments

problem #7

Sep 012004

Mountaineer

  • 18,859 miles

A D V E R T I S E M E N T S

When braking brakes failed, causing the vehicle to go into an embankment. Vehicle was towed. Dealership was notified, but did not resolve the problem.

- Bayamon, PR, USA

problem #6

Jun 292004

Mountaineer 6-cyl

  • Automatic transmission
  • 38,900 miles
I purchased my 2002 Mountaineer on June 20, 2004. When I am driving and hit the speed of 75 mph I hear a loud whistling sound and the only way to get rid of the noise is to reduce my speed to under 75 mph. I have spoken with another person who owns the same SUV and he has the same problem only on a larger scale. He has had the weather stripping replaced twice and still the noise remains. I will be taking it in soon to have it checked over since I am also having another problem when I stop and apply the brakes (loud squeaking noise).

- Sylmar, CA, USA

problem #5

Jul 092004

Mountaineer 8-cyl

  • Automatic transmission
  • 41,687 miles
At 43577 miles I am having to replace my rear-end. This is going to cost approximately. $1500. Also ABS sensor has to be replaced.

- Buford, GA, USA

problem #4

Dec 162003

(reported on)

Mountaineer

  • 34,000 miles

A D V E R T I S E M E N T S

The anti-lock brake system failed. It was serviced but the service technician stated it needed a new part to make the brakes effective. Provide further details............................................

- Blacklick, OH, USA

problem #3

Jul 012003

Mountaineer

  • 35,929 miles
ABS sensor light stayed on. Consumer stated that vehicle produced a loud grinding noise, and there was extended stopping distance. Dealer claimed ABS system failed.

- Laurel, MS, USA

problem #2

Aug 082003

Mountaineer

  • miles
Consumer stated the ABS had failed. Consumer stated the brakes went out on her twice and she drove it to the dealer. She stated the first time she took it to the dealer, she was told there was some kind of a leak. The second time they did not say anything. The vehicle was still making a thumping noise. The anti lock brake system had a right inner seal leak and a rear sensor malfunction. The ABS light had come on at different times.

- Newport, TN, USA

problem #1

Jan 042001

Mountaineer

  • miles
Consumer was traveling on a road less than 20mph and applied brakes, and vehicle kept on going. Vehicle stopped when she was at bottom of hill. There were no warning signals. This incident happened twice. Dealership was aware of problem.

- Westport, CT, USA

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