Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer brakes problems

brakes problem

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2002 Mercury Mountaineer Owner Comments

problem #1

Jul 122006

Mountaineer 6-cyl

  • Automatic transmission
  • 61,000 miles


Of the many problems I've had since purchasing this vehicle, the latest takes the cake. Here's the skinny of all my problems, with the latest motivating me to report a complaint to the NHTSA. Hopefully, something can be done. Here's a website of others with the same transmission issue: where do I start. I purchased this car with 38K miles and it's been a nightmare. First thing to go was a wheel bearing at 41K, got that fixed @ $200. Next to go @ 48K was the two calipers and new rotors on the front, cost $800. Next @ 52K was the A/C needed to be recharged, $150. Next @ 58K, the two calipers in the back has to be replaced, cost $300 (I found a good mechanic/friend). For the grand finale... I need to replace the transmission @ 61K, cost range from $1,800 to $3,400. I will fix it and dump it right away and sell it. A complete lemon!!! it should be reported to the NHTSA for an investigation.

- Norwalk, CT, USA

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