Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,113 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer brakes problems

brakes problem

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2002 Mercury Mountaineer Owner Comments

problem #1

Apr 092007

Mountaineer 8-cyl

  • Automatic transmission
  • 52,113 miles

A D V E R T I S E M E N T S

I heard a scraping noise in the right rear brake when backing out of the garage, similar to the sound given when brake replacement was required. I took the 2002 Mountaineer to a certified mechanic for brake replacement. When the right rear rotor was pulled the front parking brake pad fell out. On inspection the metal area that attached the pad to the brake mechanism rusted through, allowing the pad to fall freely into the drum. The mechanic said the pad scrapping the drum when I was backing out of the garage was the noise I was hearing and it rotated with the wheel. He said the car could not pass NY state inspection because the emergency brake would not hold the car when applied, rendering the brake unusable in an emergency, and demonstrated that to me. My wife has driven the car 98% of the time since I purchased it new in January 2003. She never engaged the parking brake so the emergency brake pads, though rusty, were in good shape.

- Elmira Heights, NY, USA

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