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4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer drivetrain problems

drivetrain problem

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2002 Mercury Mountaineer Owner Comments

problem #3

Jan 182007

Mountaineer 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

01/18/07 when truck shifts gears it vibrates. Solution: Flush automatic transmission fluid. (also changed oil) helped for a few months but problem is back. ($198.95) 5/29/07 air bag light stays on. Solution: Replaced drivers side pretensioner. (also changed oil). $273.19 6/26/07 heard very loud clunking noise. Solution: Replaced front differential (internal damage to clutches), both rear axle seals (because of leakage) $1580.23 11/07/07 truck makes loud noise from the rear and seems to jump while turning. Solution: Front end alignment and replace seals in rear. $482.97 still have the loud noise and jumping. 12/13/07 take truck to different place with same problem. Solution: Replace left front hub bearing. $401.73. 02/18/08 still have same problem with loud noise and jumping. Solution: Left rear hub bearing, drums in rear, and now mechanic tells me I need clutch packs in rear to solve problem. Tells me I should take it back to the dealer."?" $380. Now I can add all of this up 198.95+273.19+1580.23+482.97+401.73+380.00=$3017.07 to finally get my truck fixed---------priceless!!!!!!!!!

- London, OH, USA

problem #2

Jul 092007

Mountaineer 6-cyl

  • miles
Front end noise and vibration this is happening to a large number of Ford SUV Explorer and Mountaineer. It is effecting the driving and shakes the steering wheel. The SUV springs are making a large noisy sound when turning and cant turn all the way in one direction. Truck just stops at a certain point.

- Newark, NJ, USA

problem #1

May 012007

Mountaineer 6-cyl

  • Automatic transmission
  • 75,000 miles
2002 mountainer had rear axles replaced twice, front once, still leaks differntial fluid. All seals replaced twice, dealer said it wasn't ongoing problem, but most 2002 Mountaineer owners seemed to have simliar problems. This was 1st year AWD models were produced, now 3 months after last repair steeering buckles in low range tires seem to fight turning. Car isn't safe.

- Plymouth, MA, USA

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