Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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4.2

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer suspension problems

suspension problem

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2002 Mercury Mountaineer Owner Comments

problem #2

May 302007

Mountaineer 6-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Loud roaring noise coming from front left wheel. Ford dealership service department replaced wheel bearing as part had failed. After replacing front wheel bearing the mechanic test drove the vehicle and determined the right rear wheel bearing had failed as well due to a roaring noise coming from rear end right wheel. Both are being replaced for $500. Who knows when the other two wheel bearings are going to fail and need replaced. Vehicle only has 81,000 miles on it and it is uncommon to hear of a wheel bearing failing with so few miles. This is not an uncommon problem with 2002 through 2004 Mercury Mountaineer or Ford Explorer from other complaints read and the dealership in which I am having the work done at stated this has been a common problem they have had to deal with. I would think with so many problems that a recall would have or will occur. I would understand if it was a vehicle with over 100,000 miles if not more than 150,000 miles, but vehicles with as few as 10,000 miles this is problem that could lead to serious accidents and injuries.

- Shelbyville, KY, USA

problem #1

Jul 232006

Mountaineer 4-cyl

  • Automatic transmission
  • 56,200 miles
: the contact stated the vehicle's front driver side made a wobbling sound while driving 8 mph. The sound only occurred when the vehicle was in motion. On 08/08/06 the vehicle was taken to an independent repair shop who inspected the tires and determined that the wheel bearings were bad. The dealer was contacted on the same day and expressed that a diagnostic test needed to be performed to locate the cause of the noise. The manufacturer was not contacted.

- Virginia Beach, VA, USA

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