Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,221 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer transmission problems

transmission problem

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2002 Mercury Mountaineer Owner Comments

problem #1

Sep 252006

Mountaineer 6-cyl

  • Automatic transmission
  • 71,221 miles


I had problems getting the key to turn on the steering wheel after I inserted the key into the keyhole. I hear a vibrating noise coming from the steering wheel. After a while I could not hardly get the shifter to go into reverse, neutral, or drive. I experienced the noise for a while. I was parked on a slight hill and the shifter was hard to go into any gear. I finally got the gear shifter to go to drive. The next time the steering and shifter locked up was while I was with my family at the local store. It locked up and would not go to any gear. I turned the key off and tried it again, then the shifter fell off in my hand. I had to get it towed to charlie henderson Ford (the local dealer).I feel this is a problem in a lot of these models. I have another relative who had this problem too. Please check into these 2002 Mercury Mountaineer vehicles.

- Kiln, MS, USA

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