Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
79,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Mountaineer wheels / hubs problems

wheels / hubs problem

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2002 Mercury Mountaineer Owner Comments

problem #5

Oct 062012


  • 127,000 miles


I got into my Mountaineer and notice a familiar rumble. My wheel bearins went bad again! I will be replacing these for the 4th time now. This is on top of having to have the transmission rebuilt to the tune of $3700. I love to drive this car but it constantly needs repairs and the repairs need repairs. I can not afford a new car but I can't keep fixing this one!!! I have also had to replace the intake manifold only to find out Ford had a fly by night law suit and never notified people to have there intakes checked so that was another $300 just for the part. I think Ford should help us out that helped them out.

- Mount Wolf, PA, USA

problem #4

Jun 022010


  • 50,000 miles
Right front wheel bearing went out and was replaced at 50,000 miles. I just replaced the same wheel bearing at 100,000 miles. The two rear bearings have also been diagnosed as failing and need to be replaced. This is the first vehicle I have had wheel bearing problems on.

- Little Rock, AR, USA

problem #3

Jan 092008


  • 50,000 miles
The contact owns a 2002 Mercury Mountaineer. The contact noticed that all four wheels were beginning to corrode from the rear to the front. He took the vehicle to the dealer several times and was told that the wheels needed to be replaced. He was also advised that they could not repair the vehicle free of charge since there was no related recalls. He called the manufacturer and was told that they would not repair the vehicle free of charge as it was outside the warranty. The vehicle has not been repaired. The current mileage was approximately 71,000. The failure mileage was approximately 50,000.

- Kittery Point, ME, USA

problem #2

Oct 052008


  • 96,000 miles
While driving on the highway the front left original manufactures rim had a catastrophic failure. The rim in question after investigating it had a fracture that was perpendicular to the rotation of the rim which resulted in the loss of air pressure causing a secondary failure by the rim fracturing in the circumference causing the rim itself to separate into two pieces.

- Carol Stream, IL, USA

problem #1

Jun 262007

Mountaineer 8-cyl

  • Automatic transmission
  • 75,500 miles
Traveling I-95 N between baltimore, md and wilmington de when transmission started slipping in 2002 merc mtnr. Transmission slipping when shifting into 3rd gear at toll both. Pulled off hwy at rest stop but did not turn off engine. Pulled back onto hwy, accelerated and check transmission indicator came on. O/D light began flashing. Pulled off hwy, called for tow and was taken to local Ford dealership. Was told band was broken in transmission and replacement was needed at cost of $4361. Had just replaced left rear wheel bearing and rear parking brakes week prior for $650. Vehicle had 75K miles. Couldn't justify spending that much money on 6 year old vehicle that had left me stranded five hours from home. Traded vehicle (got annihilated on trade!) and continued my trip.

- Virginia Beach, VA, USA

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