Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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fairly significant
Typical Repair Cost:
Average Mileage:
31,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
2003 Mercury Mountaineer AC / heater problems

AC / heater problem

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2003 Mercury Mountaineer Owner Comments

problem #1

Jul 102007

(reported on)


  • Automatic transmission
  • 31,000 miles


When the car was less than a year old the AC did not work on driver side of car. Last spring (car just recently out of warranty) AC didn't work at all so dealer said low on freon and cost about $150.00 to fix. Service report indicated no leaks whatsoever were found.

Now, two months later, we discover a major leak in AC system which we've been told will cost $500 to fix. How could a line go from no leaks to a leak "you can see daylight through" in only two months? It's now July and hotter than blazes so if I don't spend this kind of money then before long all the freon will be gone and I will have no A/C. For a car that's less than 4 years old and only 31,000 miles it seems like a lot of problems with the A/C so I'm wondering if system was defective to begin with!!!!

- , Omaha, NE, USA

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