10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
26,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Mountaineer accessories - interior problems

accessories - interior problem

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2003 Mercury Mountaineer Owner Comments

problem #1

Oct 282004

Mountaineer 6-cyl

  • 26,000 miles

A D V E R T I S E M E N T S

When using the recline seat handle, the seat would lurch forward, this caused a minor head injury. While the consumer was lowering the middle back second row seat she bent over the seat to gain access to the release lever. This action positioned the right side of the consumer's face level with the shoulder harness assembly. When the lever was released the seat sprung forward with enough force to crush the consumer's right eye. The consumer no longer has vision in her right eye.

- Germantown, TN, USA

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