Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,247 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Mountaineer windows / windshield problems

windows / windshield problem

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2003 Mercury Mountaineer Owner Comments

problem #2

Mar 102011


  • 60,000 miles


The contact owns a 2003 Mercury Mountaineer. While driving approximately 35 mph, the contact drove over a pothole and the rear passenger window, rear driver side window and the rear lift gate window began rattling abnormally. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 60,000. Updated 03/05/12

- Richmond, VA, USA

problem #1

May 232007


  • Automatic transmission
  • 74,494 miles
The contact owns a 2003 Mercury Mountaineer. The contact stated that the rear driver's side wheel bearing was replaced 3 times within 16 months. On October 1, 2008, while driving out of the driveway at an unknown speed, she heard a loud noise. The vehicle was towed to the repair shop and the mechanic stated that the rear driver's side wheel bearing failed. The contact stated that the vehicle was not driven on dirt roads, only in the city. She feels that either the wheel bearing is defective or the Ford dealer did not properly correct the previous failures. The Ford dealer stated that the vehicle is out of warranty and the wheel bearing is only good for 12,000 miles. The manufacturer took a report and stated that they will forward her information to the dealer. From there, the dealer will determine if the vehicle will be repaired. The failure mileage was 74,494 and current mileage was 104,000. Updated 11/14/08 the driver side visor was hanging down, the vehicle stalled on several occasions. The lower ball joints and outer tie rod ends were replaced. The rear hatch window cracked. The vehicle would crank, but it would not start. Updated 11/18/08.

- Milford , MI, USA

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