Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer brakes problems

brakes problem

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2004 Mercury Mountaineer Owner Comments

problem #1

May 132007

Mountaineer 4WD 6-cyl

  • Manual transmission
  • 5 miles


The contact owns a 2004 Mercury Mountaineer. While driving in reverse and shifting gears, the vehicle hesitated. The cruise control engaged without warning and the vehicle stalled while driving 75mph. The service manager drove with the contact and observed the failure; however, he stated that the vehicle was operating normally. The accelerator also does not engage properly when increasing speed. The dealer stated that the electrical brain failed and attempted to repair it on two occasions. An expert from out of state also inspected the vehicle; however, they were unable to diagnose the failure. While approaching a stop sign, the brakes failed and almost caused a crash. The dealer stated that the master cylinder failed. The failure mileage was 5 and the current mileage was 52,000.

- Palm Bay , FL, USA

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