Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
37,775 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer engine problems

engine problem

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2004 Mercury Mountaineer Owner Comments

problem #4

Oct 192010

Mountaineer 6-cyl

  • 42,000 miles

A D V E R T I S E M E N T S

2004 Mercury Mountaineer - harmonic balancer failed. It was noticed when a squeaky noise was coming from the engine. Although is was caught before any serious injury occurred, this failure may have led to one. If the balancer had completely failed, it could have resulted in loss of steering and at highway speeds would have been catastrophic. Steering is lost because drive belt would have come lose. Unit was replaced at a cost of $475. Old part was saved for inspection.

- Andover, MA, USA

problem #3

Mar 072009

Mountaineer

  • 91,000 miles
I started my 2004 Mercury Mountaineer the other day, and the engine started making a horrible noise, like a lawn mower, right when it started. I shut it off immediately and eventually had to get a tow truck to bring me to the Ford dealer. Luckily I wasn't driving this time when it happened. It turns out that the engine spat out a spark plug. This seems to be a chronic problem with Ford Motor Company SUV's and pick-ups. The temporary solution is to plug the socket because the threads wore out. However the spark plug was factory-installed and the issue is definitely a Ford problem. The next time, it could be either lead to a terrible accident or thousands of dollars to repair, or both.

- Cortlandt Manor, NY, USA

problem #2

Oct 032004

Mountaineer 6-cyl

  • Automatic transmission
  • 18,100 miles
The vehicle stalls intermittently. The consumer has taken the vehicle to the dealer and was told that the problem did not duplicate itself.

- Dixon, IL, USA

problem #1

Mar 032004

(reported on)

Mountaineer

  • miles
While driving, the engine check light illuminated on the dashboard. Consumer took the vehicle to the dealership (4) times, but the problem still existed.

- Pittsburgh, PA, USA

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