Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
136,600 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer seat belts / air bags problems

seat belts / air bags problem

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2004 Mercury Mountaineer Owner Comments

problem #2

Feb 152011

Mountaineer 8-cyl

  • 170,000 miles


I was driving on the highway at about 55mph in a 2004 Mercury Mountaineer and suddenly both side curtain airbag deployed. There was no accident, no impact, no potholes, no veering or running off the road; just driving and it happened. Scared me half to death. I was able to compose myself well enough to not wreck. Furthermore, there was no warning from the dash for the airbag to inform me of any malfunctions or problem with the airbag sensor or module.

- Nashville, TN, USA

problem #1

Jan 222010

Mountaineer 8-cyl

  • 103,200 miles
We were driving down the road at about 55mph in a 2004 Mercury Mountaineer and suddenly both side curtain airbags accident, no impact, no potholes, no veering off the road...just cruising when this happened. We almost wrecked. Our local Ford dealer says we have to pay $80 for a diagnostics test to determine why this happened and determine why the airbag light did not light up ahead of time to warn us if there was a malfunction or problem with airbag sensors or module. However, the dealer says that no matter what they find, Ford Motor Company will not pay for repairs. We will have to pay for them (which we can't afford) and now we have no working airbags at all.

- Flintville, TN, USA

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