Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
131,530 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer suspension problems

suspension problem

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2004 Mercury Mountaineer Owner Comments

problem #1

May 202014


  • 131,530 miles


The contact owns a 2004 Mercury Mountaineer. The contact stated that while traveling 50 mph, there was an abnormal noise and burning odor emitted from the rear end of the vehicle. The vehicle was restarted but the failure recurred. The failure occurred on two other occasions. The vehicle was taken to a private mechanic where it was diagnosed that the rear differential and the axles needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 131,530 and the current mileage was 131,619.

- Orlando, FL, USA

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