Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,567 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer wheels / hubs problems

wheels / hubs problem

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2004 Mercury Mountaineer Owner Comments

problem #1

Apr 052007

Mountaineer 6-cyl

  • Automatic transmission
  • 38,567 miles


I was driving on state highway 295 milemark 54 when all 5 lugs broke on the passenger front tire of the 2004 Mercury Mountaineer. The tire fell off and the car pulled to the right. I compensated and steered left to the center grass median, luckily no one was hurt. I had it towed to the closest dealer. Upon inspection,1 of the lugs on the driver's side had failed. The mechanics aid it was evident it was not from over tightening, but a flaw in the lug itself. Since I am 2000 miles out of warranty Ford will do nothing. Had I been in a different location I am sure it would have been much worse. Before someone gets hurt if people haven't already, I think this should be investigated. I took all the parts that were replaced for inspection.

- Colts Neck, NJ, USA

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