Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Mountaineer wheels / hubs problems

wheels / hubs problem

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2004 Mercury Mountaineer Owner Comments

problem #2

Oct 092013


  • miles


This will now be the 5th time we have replaced a ball bearing in this [xxx] truck... the front driver twice the front passenger once and now this is the second time for the back driver! this is horrible! there has to be more of an issue then just that if it keeps happening! I will be contacting Mercury and I pray something gets done! this is not a cheap fix either! and when it happens it is like the tire is about to fall off it would if there weren't lug nuts on it! by far the worst SUV I have had! 1000S of dollars to fix it and it just keeps happening why and why hasn't there been a recall on this??

- Bushkill, PA, USA

problem #1

Dec 072012


  • 78,000 miles
I had picked up my kids from daycare and I put my vehicle in reverse and backed up. While backing up I heard a loud pop and I got out to see but there was nothing visible. So I put the vehicle in drive and as I was going down the street my vehicle axle broke and my truck hit the street in the middle of traffic. I took it to the Ford dealership and they said it was my axle and my differential had broken also, am I am lucky that I didn't have a bad accident with the extend of the damage of the differential. After I fixed that and it cost $2900. That still did not fix the problem and I had to replace the transfer case. Then all three of my Cadillac converters had to be replaced. I have had problem after problem and oh yeah the back rear gate has been cracked like the month after I bought it.

- Greenville, NC, USA

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