Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Mercury Mountaineer miscellaneous problems

miscellaneous problem

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2005 Mercury Mountaineer Owner Comments

problem #2

Jun 012010


  • 75,000 miles


I own a 2005 Mercury Mountaineer premier SUV. Last summer I noticed that one of the bolts on liftgate is broken. I went back to the dealer where I purchased the truck and although this is a common problem with this truck it was not recalled for the 2005 year. They wanted to charge me $600 for repair.I found that to be an unacceptable response considering Ford has been aware that the bolts are inferior. I researched to find that many consumers have the same complaint.add to it that this week the "crack" appeared beneath the glass on the liftgate near the emblem(evidently another flaw with this truck widely reported by other vehicle owners). At this point it is evident to me that the liftgate needs to be replaced by Ford at their expense.I chose this truck for safety for my five children and now feel it is unsafe to Transport them with this liftgate falling apart. The repsonse from Ford customer service stated this year was not recalled for the faulty liftgate problem and the expense to replace is mine.slowly the liftgate bolts and the liftgate are breaking rendering me unable to utilize it. How do I know the glass is safe even if I hit a bump? please advise.

- Warren, RI, USA

problem #1

May 152008


  • 20,000 miles
Vehicle paint peeling from front hood. Mercury dealer (northgate Lincoln Mercury, tampa, Florida) at first said a rock hit it. Another service person said its a defect. They only want to cover half the cost of getting hood painted. Vehicle bought new from the dealer. Tsb issued by Ford concerning the issue. Dealer overestimated estimate to repaint hood ($1000 dollars) wants me to pay a lost $500 dollars for a defect they know about.

- Tampa, FL, USA

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