Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Mercury Mountaineer steering problems

steering problem

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2009 Mercury Mountaineer Owner Comments

problem #1

Apr 112010


  • 22,000 miles


The contact owns a 2009 Mercury Mountaineer. The contact stated that when he rocked the steering wheel back and forth it made a popping noise. The contact stated that the rack and pinion caused the failure to occur. The dealer stated that all of the Ford and Mercury vehicles for that year and model were designed the same way. The driver side tire on the inside also began to exhibit abnormal wear, which the owner stated could also be the rack and pinion or the tie rod. The VIN was not available. The vehicle was not repaired. The failure and current mileages were 22,000.

- Paris , TX, USA

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