NHTSA — Structure: Body: Trunk Lid Problems

10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Mercury Mystique body / paint problems

body / paint problem

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1996 Mercury Mystique Owner Comments

problem #7

Jul 221999

Mystique

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Transmission failure 2 years after car was purchased, engine replaced 2 years after purchase. Hub bearing assembly broke 1 year after purchase of car. Car drives extremely hot - to near over heating point. Trunk leaks when it rains. Driver side window malfunctioning. Instrument panel malfunctioned (was fixed before recall). Check engine light stays on constantly even after tune up/ major work done.

- Brooklyn, NY, USA

problem #6

Jul 221999

Mystique

  • Automatic transmission
  • miles
Transmission failure 2 years after car was purchased, engine replaced 2 years after purchase. Hub bearing assembly broke 1 year after purchase of car. Car drives extremely hot - to near over heating point. Trunk leaks when it rains. Driver side window malfunctioning. Instrument panel malfunctioned (was fixed before recall). Check engine light stays on constantly even after tune up/ major work done.

- Brooklyn, NY, USA

problem #5

Jun 011999

Mystique

  • Automatic transmission
  • miles
Rain water continually seeps into the trunk area causing damage to the electrical system, electrical short.

- Murfreesboro, NC, USA

problem #4

Aug 301999

Mystique

  • miles

A D V E R T I S E M E N T S

Poor design of trunk is experiencing leak.

- Broken Arr, OK, USA

problem #3

Aug 301999

Mystique

  • miles
Poor design of trunk is experiencing leak.

- Broken Arr, OK, USA

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problem #2

Aug 301999

Mystique

  • miles
Poor design of trunk is experiencing leak.

- Broken Arr, OK, USA

problem #1

Jul 141999

Mystique

  • miles
The other problems, the trunk having water damage due to a severe leak, my electrical system is no good. I have a loose rod underneath car apart of the steering/ I drove around without the car being properly inspected and registered/ no admission sticker/engine makes this weird sound a rattling noise/ driving on the highway between 45-50 sometimes at no given moment the car will take off up the highway/ when you put car in gear it jerks so hard you think the car has broken down. The fuel tank does not pass inspection. The speakers and radio has also never played properly. I tryed and have been trying for the last 2 years and 3 months plus. When I found out all the things were going on I was very furious because these people knew that I was disabled, with a terrible injury, this was why I was trading in my car because it had over 100,000 miles and I needed something extra dependable. I voiced this to them, because I had trouble getting around. I have tryed many times to resolve this and nothing has been done from the dealership to rectify this. They told me alot of lies to stall me during the window to return the car. I was told that only the salesman that sold me the car could do the paperwork on the return, then I was told this same salesman had gone to work elsewhere. I was told then that the manager was on vacation and only he could do this. I left message for the owner to call me. I was put on hold for long periods of time. Left on hold, hung up on. The service manager was so rude to me about fixing the recalls he brought me to tears all three times that I called. He was very mean to me and told me he did not care what Ford had sent out about recalls he was not going to put my car up unless I paid for it. And, that if he put it up and fixed it I would not get my vehicle until he was paid for it. At that point I made up my mind not to go there and be humiliated again. The dates 07/14/1999 are actually 07/14/1997, (mistake) there's more no room!

- Waterbury, CT, USA

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