Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mystique engine problems

engine problem

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1998 Mercury Mystique Owner Comments

problem #10

Jan 012002

Mystique

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

While suddenly all the dash lights illuminated, then temperature gauge goes to hot and vehicle suddenly dies. White smoke also comes out of tail pipe. Vehicle keeps running hot and stops, the engine head gasket failed twice, all recall work was not performed.

- Kingstree, SC, USA

problem #9

Aug 132001

Mystique

  • miles
My problem is that my car stalls when driven at any speed, whether I am stopped, turning or just driving. I have brought this car to the dealership to get fixed and they don't know what this is. This was accident related and my insurance said if it isn't accident related then I am responsible for the bill that the dealer will charge for looking at the car. Now this started happening when my car was hit in the front at over 40+ miles/hr. Am I protected by any law that will allow me to get this car fixed at no cost to me? I am driving a very dangerous car right now and almost got killed last week when I was turning off a highway and the car stalled, a rig was coming right towards me and at last second I got out of the way. This is very scary and don't know what to do for help! I was already handed a diagnostic bill for over $80 and refused to pay because they never really found the problem. What can I do or who can help.

- Haverhill, MA, USA

problem #8

Sep 202000

Mystique

  • miles
Vehicle would hesitate/ run rough, and stall at any speed, and/or will not start intermittently. Vehicle been in dealer shop, and the problem still reoccurring. Feel free to provide any further information.

- Rochester, MI, USA

problem #7

Mar 262001

Mystique

  • miles

A D V E R T I S E M E N T S

Unable to fuel my 1998 Mercury Mystique without frequent pump shut down and/or gasoline spillage. This problem began in November 2000 and became progressively worse until repairs were made on March 26, 2001. The problem was linked to a product defect - a sticking flapper valve (tsb 98-15-3). A new flapper valve was installed at a cost of $ $224.26 ($6.07 parts & remainder labor and tax). The replacement of the valve has corrected the problem. While it is fortunate that no injuries or significant environmental damage occurred in this instance because of the defect, a high potential for injury and damage exists.

- Mckeesport, PA, USA

problem #6

Dec 012000

Mystique

  • miles
Approx. 3 weeks ago, the original battery in my car was completely dead. It had showed no signs of losing power prior to that day. I bought a new battery and when I hooked it up the engine started turning over. The keys were in my pocket. As a result the starter died. I had the car towed to a local service station. They replaced the starter and a cracked serpantine belt. A few days later I was driving from NJ to pa when I heard a strange buzzing sound under my hood and I smelt the faint smell of something burning. I pulled over, turned off the ignition and looked under the hood. I did not see anything out of the ordinary. The car would not start back up. I had it towed to a near bye service station. Again the starter had to be replaced along with a burned relay wire and a battery. When I went to pick the car up, the new battery had died and we noticed some more burnt wires near the fuse box. I than had the car towed to haldeman Lincoln Mercury in allentown, pa 610-797-5005. Until this point I was reluctant to take my car to the dealer because they had been extremely unresponsive to past issues I have had with the transmission shifting delayed and hard and also with the check engine light and a engine timing issue. These issues happened right after my warranty expired and despite three seperate letters to Ford, the company did nothing to address my situation. I conveyed this entire story to the service advisor, mike siemons, at haldeman Lincoln Mercury dealership and he gave me the customer service number for Ford. On 2/10/01 I spoke with a customer service rep. Who stated that he would relay my report to a area account rep. Who would help remedy my problem. I was informed the rep. Would call me by the end of business today. So far he has not called. The dealership informed me today that I needed to pay $2K+ for a new wire harness and a 3rd starter in as many weeks. They attribute the problem to a battery that leaked acid. This isn't the proble

- Somerset, NJ, USA

problem #5

Sep 212000

(reported on)

Mystique

  • miles
When road is wet and changing lane engine would stall and vehicle steering would lock up without any indication.

- Jacksonville, FL, USA

problem #4

Apr 242000

Mystique

  • miles

A D V E R T I S E M E N T S

Oil was running out 3 days at a time. Had oil changed. Vehicle would cut off at stop sign, but started right back up. Also, . white smoke was coming from the rear.

- Salisbury, NC, USA

problem #3

Jul 271999

Mystique

  • Automatic transmission
  • miles
Engine died due to major oil leakage.

- Las Vegas, NV, USA

problem #2

Jul 281999

(reported on)

Mystique

  • Automatic transmission
  • miles
Vehicle is stalling intermittently without any warning, causing a safety hazard.consumer must restart vehicle. Dealer cannot determine the cause.

- Lindenhurst, NY, USA

problem #1

Jul 181999

Mystique

  • miles
Ford can't seem to find a problem, they had my care for 3 days and gave it back to us, on the way home from dealer car cut out twice (stalled while driving). Called Ford next day had it towed again, still in shop, I had car for 1 1/2 days when this happened. Ford can not find a problem...and as if this date has done nothing to rectify it. We can not accept a car that stalles out while driving we has 2 small children that ride in the back of this care, each of the 5X's this car stalled out my children were in the care...we can not chance this...

- Lindenhurst, NY, USA

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