Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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5.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Mercury Mystique suspension problems

suspension problem

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1998 Mercury Mystique Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #11

Apr 052001

Mystique

  • miles

A D V E R T I S E M E N T S

Car not running, ignition off. Coil spring broke in half and point of spring ejected through tire causing tire to blow up. Fortunately I just turned the car off and was getting ready to enter dr. Office. It was only minutes after exiting a highway. I was just sitting there and heard a loud explosion like a gun shot sound and a woosh of the air exiting the tire immediately.

- Vineland, NJ, USA

problem #10

Apr 222001

Mystique

  • Automatic transmission
  • miles
Flat tire while driving. When consumer went to check what problem was, he found out that coil springs snapped and punctured tire. Contacted dealer, and dealer was not willing to do anything. Consumer did not have a flat tire while driving, the vehicle was sitting in consumer's garage and that is when he noticed the flat tire, while changing tire, consumer noticed that the coil spring had snapped, which had punctured the tire and destroyed the wheel speed sensor and made the vehicle not being able to move, vehicle had to be towed.

- Sussex, WI, USA

problem #9

Apr 182001

(reported on)

Mystique

  • miles
Left coil spring broke and punctured tire.

- Brownstown Township, MI, USA

problem #8

Jan 252001

Mystique

  • miles

A D V E R T I S E M E N T S

Left front spring coil snapped. Dealer repair shop describes it as "left front spring broken and sitting on tire and wrapped around strut" was told by repair shop that this not happen on a car with so few miles. Ford declines to say this is a safety problem but this is not the first or only make and model with this problem. Was told by dealership owner that this is going to turn into a major problem for Ford.

- Owego, NY, USA

problem #7

Mar 112001

Mystique

  • miles
Left coil spring snapped in half and shot through left front tire.

- Ronkonona, NY, USA

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problem #6

Mar 122001

(reported on)

Mystique

  • miles
Front coil spring cracked in half, causing vehicle to sway.

- Ronkonona, NY, USA

problem #5

Feb 082001

Mystique

  • miles

A D V E R T I S E M E N T S

When accelerating from stop sign coil spring snapped, causing front end to collapse, strut to be bent, tire to be shredded. While this part has not been recalled yet, this vehicle has needed more than $2000 in repairs in the last 9 months.

- Westminster, MD, USA

problem #4

Dec 062000

Mystique

  • miles
While I was driving my Mercury Mystique down the road on 12/06/00 left front of my car dropped my car filled with smoke and my car stopped abruptly I was unable to move my vehicle off the road. A 6 inch piece of coil spring broke off dropping my left side of my car to the road.

- Brocton, NY, USA

problem #3

May 282000

Mystique

  • miles
Has 6 recalls for defective parts already- the coil springs will eventually be recalled someday and god knows what else. Was told by the service manager that the same coil springs were recalled in other Ford some time ago and they missed these because the date was different. The car is unsafe. When is a car considered a lemon!

- Indiana, PA, USA

problem #2

Apr 182000

(reported on)

Mystique

  • miles
Right front coil spring broke while consumer was driving. Nlm

- Cambridge City, IN, USA

problem #1

Apr 282000

Mystique

  • Automatic transmission
  • miles
Front coil spring broke unexpectedly which may cause a loss of vehicle control. Ford provided no help.

- Cherry Valley, NY, USA

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