NHTSA — Seats: Front Assembly: Power Adjust Problems

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Mercury Mystique accessories - interior problems

accessories - interior problem

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1999 Mercury Mystique Owner Comments

problem #1

Mar 011999

Mystique

  • miles

A D V E R T I S E M E N T S

The left front power seat base twists and rocks on its supports. This defect occurred within three months after purchase, the dealer is now installing part #xs2Z5461711aa for the third time. I am concerned that if these seat supports fail this easily, how well will they perform in a crash? in addition, if these continually fail, a stronger brace should be installed, not the same part over and over. In reference to my second problem noted, the brakes shuddered within the first month of ownership. (1/99) the dealer cut the rotors and the problem reappeared soon after. Again I returned the vehicle to the dealer, he informed me that the rotors are not covered under the basic new vehicle warranty. My concern is as follows: If the rotors are warped from the date of purchase, shouldn't the dealer replace them? nonetheless, I recently replaced the front rotors and pads at a sts tire store.

- Howell, NJ, USA

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