I own a 2001 Mercury Sable. At approximately 70,000 the driver's seat belt began to retract sporadically. At about 75,000 miles the seatbelt no longer retracted at all. The seatbelt still locks when pressure is put on it, but I am concerned about its safety.

- Fridley, MN, USA

Re:previous repair ted russell invoice # F1cs560238 dated: 1/19/2007 malfunctions that started February 28, 2007 are same as previously stated in referenced invoice as follows: 1)climate control blows hot air while on fresh air and ac 2)coolant light comes on; this usually happens with the malfunction of the ac control system referenced above. I can stop the car, turn everything off and in 15 seconds restart and light goes off. The coolant light will stay off as long as I keep the climate control off however; when driving for a distance (I.e. 30 miles) and then multiple start / stops in traffic the light will come on if I am running the climate control. Until the recent malfunction of the climate control Wednesday night (2/28/07) this coolant light has not come on since last repair to climate control. For information, the conditions outside were approximately 66 F. obviously I am upset with the continued problems I am having after this vehicle spent one week in your shop for previous repairs for the same malfunctions. Additionally, I am extremely dissatisfied with the recommended repairs made by ted russell qualified professionals as discussed with you during my phone conversation yesterday.

- Livingston , TN, USA

At approximately 34000 miles left front brake cylinder leaked, and caused sever damage to the braking system in my car. This was covered by the dealer, and they replaced all of the brake shoes, replaced the hydraulicsto the front brakes, turned the rotors etc. Now, 20000 miles later, the same type of leak is occuring again. Why the same type of failure? I can understand that the brake shoes need replacement periodically, and that the system needs to be serviced, but to have the complete hydraulic system fail (again) seven months after a full replacement?

- Murrieta, CA, USA

There is no panel covering underside dashboard, wires/ steering column assembly are exposed, a small child could easily get hands up in wire and possibly be injured.

- Matairie, LA, USA