Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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NHTSA — Seats: Front Assembly: Head Restraint Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Sable accessories - interior problems

accessories - interior problem

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2001 Mercury Sable Owner Comments

problem #2

Jul 022001

(reported on)


  • Automatic transmission
  • miles


Due to design of head restraint and height of the head rest, when backing vehicle out, consumer noticed there was a blind spot, obstructing driver's vision on one side which could cause an accident. Consumer has contacted dealer. Dealer stated that other consumer's have complained about design of the head rest. Consumer states there is only 4 and 1/2 inches between side of headrest and door, there is 5 inches between top of headrest and ceiling and consumer can not see around it or over it, top of consumers head is level with top of headrest.

- Saint Louis, MO, USA

problem #1

Apr 162001

(reported on)


  • Automatic transmission
  • miles
Headrest is too big, and consumer cannot see out of rear passenger window when pulling out of parking spaces or driveway. Both the manufacturer and the dealer had no solution. The consumer was trying to remove the headrest but was unable.

- Mechanicburg, PA, USA

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