Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,700 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Sable body / paint problems

body / paint problem

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2002 Mercury Sable Owner Comments

problem #5

Sep 252007


  • 140,000 miles


Leaking connection between windshield water and blowing motor of heating/ventilation causing windows to fog up after starting and beginning driving. When opening the blower motor compartment you can actually water see dripping out. Also a soaking wet floor will occur right after a severe rainstorm. This is a mayor safety issue due to bad visibility!

- Port Orchard, WA, USA

problem #4

May 182009


  • 55,500 miles
The contact owns a 2002 Mercury Sable. While the vehicle was parked, the contact heard a loud bang. Upon further inspection, he noticed that the driver's side front end collapsed to the ground. He started the vehicle and heard a loud sound coming from the engine. The contact exited the vehicle and noticed that the tire was flat and that something hanging from the engine sliced the tire. He was unable to open the hood because the hood cable was damaged during the failure. The contact is in the process of towing the vehicle to the dealer for further inspection and notifying the manufacturer. The failure and current mileages were 55,500.

- Rye Brook, NY, USA

problem #3

Jun 022005

Sable 6-cyl

  • Automatic transmission
  • miles
The contact stated water was coming from the outside of the vehicle, and leaking into the brake area. It was coming down behind the dashboard. When it rained there would be water in the driver's and passenger's side floorboard. She contacted the dealer. The first time they cleared out some leaves. The second time they said it was the track on the sun roof. Third time, the dealer claimed the leak was coming from the windshield. The dealer was offering no free remedy. There was noise coming from passenger's side front brakes. The dealer stated this was normal. Updated 12/07/05.

- Kings Park, NY, USA

problem #2

Aug 302005

Sable 6-cyl

  • Automatic transmission
  • miles
Had burnt out blower motor replaced on my 2002 Mercury Sable Aug 30, 2005. I was told by dealer that they just go sometimes. On October 26, 2005 I brought car back to dealer due to water leaking onto floor on the passenger side below the blower motor. I was then told they had a "service bulletin" on that and it was caused by a design defect in the cabin air filter and water channels into the blower motor which causes them to burn out. They then said they have to install a rain hat and reseal the area for a cost of about $300. While replacing the rain hat, the tech. Pulled out the new blower motor (which was full of water) to blow the water out of it and then replaced it. Obviously this is what caused the first blower motor to go which cost $270 to replace. I'm sure the dealer knew what caused the blower motor to burn out because they had that "service bulletin" and should of told me about the design defect then and fixed the problem then. I ended up paying double for labor. This problem should be a recall and the manufacturer should be responsible. It's a defect in the design of the vehicle and the consumer should not have to pay. How many other Sable/Taurus owners have this problem?

- Ma., MA, USA

problem #1

Aug 052004


  • 43,000 miles
Water leaked into the A/C fan motor, causing failure to the A/C unit.

- Canton, NY, USA

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