Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Sable steering problems

steering problem

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2002 Mercury Sable Owner Comments

problem #2

Apr 022010


  • 103,000 miles


2002 Mercury Sable gs - 103,000 miles, never been in a collision, always maintained by the book. On April 2, 2010 at 8:00 am, I was pulling forward out of my parking spot when a loud thud and a grinding noise stopped me from going any further. This was a total surprise as nothing about the previous day's driving hinted at an suspension/steering problem. After checking behind both front wheels, I found that the left front coil spring had snapped and a plastic piece had been broken by the impact. No tire damage occurred. I was just pulling out of a parking spot so speed was less than 10 mph by the time the noise forced me to stop. Had this happened at speed I would surely have lost control of the car. The Sable was taken away on a flatbed truck and cost about $1300 to repair using new parts. Something needs to be done, I did research on this and it only affects 2002-2003 Sable/Taurus, irrespective of mileage. I believe this is complaint number 356 for this specific manufacturer's flaw.

- Shelton, CT, USA

problem #1

Apr 202008

Sable 6-cyl

  • Automatic transmission
  • 73,000 miles
The contact owns a 2002 Mercury Sable. While pulling out of the driveway at an unknown speed, the contact heard a rumbling sound coming from his vehicle. When he made it to the highway, the vehicle suddenly dropped to the ground. The contact was driving 20 mph at the time of failure. He was able to get the vehicle off the road and have it towed to bill wilson's auto body shop. The vehicle is currently at the shop being repaired at the cost of $570. The repairs consists of a new strut, spring, and alignment. The failure and current mileages were 73,000. Update 05/13/08 updated

- Lewistown, PA, USA

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