While having tires rotated at sam's club, the technician notified me that both rear springs were broken.

- Cold Spring, MN, USA

My husband merely sat in our car and we heard a terrible noise from the back - it was the springs breaking. We spent $400 to repair both rear springs. A month later, I took the car in for new tires and the drivers-side front spring broke. We ended up replacing springs, shocks, and mounting hardware for a total of $650. Ford has recalled the 1998-2001, but this problem obviously is still not fixed and the 2002 should be recalled as well.

- Belding, MI, USA

Regular driving. Both of the rear suspension coils snapped and the front coils appear to be on their way as well.

- Hartford, CT, USA

Front passenger side spring broke while driving the car out of the garage. The broken spring cut a 4 inch gash in the tire and caused a flat. There was not an accident because we were driving so slowly in the garage but the tire blew suddenly and could have potentially caused an accident. To the best of my knowledge springs are not supposed to break however the tow truck driver, tire salesman, and several dealers all reported it as a common problem with the model care I was driving. Replaced both springs & struts in the front and tire $730. I was advised that the rear springs should be safe because I have a wagon and they are a different part.

- Allison Park, PA, USA

The rear coil spring on my 2002 Mercury Sable is broken and needs to be replaced. My son also has a 2002 Mercury Sable and he had a similar problem with a broken rear coil spirng. Please check the replacements on the Ford taraus and Mercury Sable and I am sure you will find there is a defect problem. This is a saftey defect and neds to be addressed. Thank you!

- Livonia, MI, USA