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2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
70,689 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Sable suspension problems

suspension problem

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2002 Mercury Sable Owner Comments (Page 1 of 5)

problem #97

Dec 242014

Sable

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Mercury Sable. The contact stated that while driving at an unknown speed, a tire became flat without warning. The contact did not specify which tire became flat. The vehicle was taken to an independent mechanic where it was diagnosed that the front passenger and driver side coil spring was fractured and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000.

- Weymouth, MA, USA

problem #96

Nov 282013

Sable 6-cyl

  • 97,302 miles
Backed the Sable to the end of my driveway, was moving very slowly, when a loud bang was heard under the car. Upon inspection, the drivers side front coil spring had broken and a jagged edge of the broken coil spring punctured the tire. I contacted my local dealer who said there was no recall on the spring for this year and model. I then did some research on the internet and discovered that this is a fairly common occurrence on this car and the similar Ford Taurus.

- Valencia, PA, USA

problem #95

Nov 062012

Sable 6-cyl

  • 147,000 miles
Front left coil spring fractured when I got into my car. Car was parked. Coil spring penetrated the front tire and ruptured it. This is identical to the failure reported in 04V332000, but my car is about 6 months older than the manufacturing range of that recall.

- Northbrook, IL, USA

problem #94

Jun 232012

Sable 6-cyl

  • 72,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Mercury Sable. The contact stated that the front driver's side coil spring fractured. The contact stated that the vehicle was recently parked when the coil spring fractured and pierced through the front driver's tire. The vehicle operated properly prior to the failure. The vehicle was repaired. The failure and current mileages were 72,000. Updated 09/05/12 updated 09/10/2012

- West Jefferson, NC, USA

problem #93

Jun 222011

Sable 6-cyl

  • Automatic transmission
  • 70,000 miles
The contact owns a 2002 Mercury Sable. The contact stated that the front coil spring fractured and punctured the tire. The dealer advised the contact that the vehicle was not included in the recall associated with NHTSA campaign id number:04V332000 (suspension:front:springs:coil springs). The manufacturer was made aware of the failure. The current and failure mileages were 70,000. The vehicle was awaiting repairs. Updated 08/31/11

- Escanaba, MI, USA

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problem #92

May 012011

Sable

  • 88,000 miles
The contact owns a 2002 Mercury Sable. While driving approximately 5 mph in reverse, the contact smelled burning rubber and stated that the tire was rubbing against the vehicle. The contact inspected the exterior of the vehicle and discovered that the front passenger side coil spring was fractured. The vehicle was towed to an independent mechanic and the entire front end assembly was replaced. The contact stated that the rear springs and shocks were also replaced approximately two years prior to the failure. The approximate failure mileage was 88,000.

- Rochester, NY, USA

problem #91

Apr 122011

Sable 6-cyl

  • Automatic transmission
  • 140,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Mercury Sable. The contact was driving 15 mph when the front coil spring fractured and punctured the front tire. The vehicle was repaired by an automotive shop. In addition, the rear springs were also fractured and all four struts and springs were replaced as well as the sway bar. The contact called the manufacturer who offered no assistance. The current and failure mileage was approximately 140,000. Updated 06/24/11 updated 06/30/11.

- Burnsville, MN, USA

problem #90

Apr 162011

Sable

  • 134,320 miles
The contact owns a 2002 Mercury Sable. The contact was driving approximately 50 mph when the vehicle exhibited a loud, abnormal noise from underneath. The vehicle was towed to an independent mechanic where the mechanic stated that the coil springs were fractured on the front and rear driver and passenger sides due to corrosion. The vehicle was repaired and the manufacturer was contacted who advised that there was not a recall for the failure. The dealer stated there were similar failures reported but there was only a recall for the prior year, make and model. The approximate failure mileage was 134,320.

- Interlochen, MI, USA

problem #89

Mar 162011

Sable 6-cyl

  • Automatic transmission
  • 77,000 miles
The contact owns a 2002 Mercury Sable. The contact stated while entering a residential driveway driving 5 mph, the front driver side tire blew. The contact called the manufacturer regarding the coil spring and was advised there was no active recall for the failure and the contact would be responsible for any repairs. The failure mileage was 77,000. Updated 05/04/11 the consumer stated the srping failed, breaking the sway bar end link and tore a hole in the sidewall of the tire. Updated 05.09.11

- Warren, MI, USA

problem #88

Feb 022011

Sable

  • 65,000 miles
The contact owns a 2002 Mercury Sable. The contact was driving in reverse out of the driveway at approximately 2 mph when he heard a loud popping noise coming from the front end of the vehicle. The contact inspected the vehicle and observed that the front driver side tire was completely flattened. The defective tire was replaced with a spare tire. The vehicle was taken to a tire center where they confirmed that the front driver side coil spring fractured which caused the tire to puncture. The defective tire was replaced. The vehicle was in the process of being repaired by an independent mechanic for the coil spring failure. There was a recall for the 1999-2001 model year vehicles under NHTSA campaign id number 04V332000 (suspension: Front: Springs: Coil springs). The contact will notify the manufacturer regarding the failure. The failure mileage was approximately 65,000.

- Quincy, IL, USA

problem #87

Dec 312010

Sable 6-cyl

  • Automatic transmission
  • 66,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Mercury Sable. The contact stated that the vehicle was parked when there was a loud boom. The contact discovered that the coil spring was fractured and punctured a hole in the tire similar to the failure described in NHTSA campaign id number: 04V332000 ( suspension: Front: Springs: Coil springs). Both the dealer and manufacturer were notified of the failure who then informed the contact that his vehicle was not included in the recall and that could not offer any additional assistance. The repair shop repaired all four coil springs and struts including preventative maintenance at the contacts expense. The current and failure mileage was approximately 66,000. Updated 2/28/11 updated 05/26/11

- Fremont, OH, USA

problem #86

Jan 042010

Sable

  • 62,000 miles
TL - the contact owns 2002 Mercury Sable. The contact stated that while leaving a parking space the spring coil broke and punctured the tire. The vehicle was towed into a local shop and its being repaired. The failure and current mileage is 62,000.

- Cuyahoga Falls, OH, USA

problem #85

Jan 042011

Sable 6-cyl

  • Automatic transmission
  • 112,409 miles
The contact owns a 2002 Mercury Sable gs. While driving approximately 35 mph, there was a loud noise from under the vehicle and it pulled to the left. Also there was a burning rubber odor. The contact was able to drive the vehicle home. After inspecting the vehicle, the contact noticed that the front coil spring on the driver side was broken. The contact stated there was an open investigation for that failure (NHTSA action number: EA08018). The manufacturer was contacted and stated they could not provide assistance and the contact would have to repair the vehicle at his own expense and save receipts if in the future there was recall. The vehicle was repaired. The approximate failure mileage was 112,409. Updated 03/29/11 the consumer stated the struts, bearing plates and left lower ball joints had to be replaced. Updated 08/22/11

- N. Huntingdon, PA, USA

problem #84

Aug 282010

Sable

  • 105,000 miles
The contact owns a 2002 Mercury Sable. The contact stated that the coil spring on the drivers front side failed and pierced the tire while driving 2 mph. A spare tire was put on the vehicle and it was driven to a parking lot. He contacted Ford Motor Company and they stated that there was a recall for this failure for 2001 model year but not 2002. The vehicle was not repaired. The failure mileage was 105,000.

- Saint Paul , MN, USA

problem #83

Aug 302010

Sable

  • 140,000 miles
The contact owns 2002 Mercury Sable. The contact stated that he had a broken coil spring. While driving 55 mph there was a popping noise where he saw metal falling off of the vehicle which ripped the tire on the driver side. The vehicle was towed to the dealer where they informed him the coils springs need to be replaced. There are no recalls for his year make or model vehicle. The manufacturer was contacted and informed him that there were no recalls on his vehicle and the repairs were at his own expense. The failure mileage was 140,000.

- Philadelphia, PA, USA

problem #82

Jun 062010

Sable

  • 95,000 miles
The contact owns 2002 Mercury Sable. The mechanic stated that the front coils springs were broken on the customers vehicle. The rear springs were replaced on the vehicle previously and the front springs also needed to be replaced. When the contact spoke with the dealer he was told that even though these were the same parts used on the 2001 Ford Taurus that were under recall; there was no recall for this model year. There is an open investigation on the suspension for the front coil springs under action number EA08018. The failure mileage was 95000 and the current mileage was 100547.

- Canton, OH, USA

problem #81

Jun 062010

Sable

  • 107,000 miles
The contact owns a 2002 Mercury Sable. The contact stated while reversing from a residential driveway, there was an abnormal noise coming from the vehicle. The contact discovered that the left front tire was flat and the vehicle was towed to a local repair facility. The mechanic advised her that the front driver side coil spring had failed and punctured the tire. The mechanic replaced both front coil springs and the front driver side tire at the contact's expense. The manufacturer would not provide any assistance. The failure and current mileages were approximately 107,000.

- Wadsworth , OH, USA

problem #80

Jul 202010

Sable

  • 70,000 miles
The contact owns a 2002 Mercury Sable. While driving 2 mph in reverse the contact suddenly heard a loud popping noise coming from the front end of the vehicle, . after examining the vehicle, the contact noticed that the drivers side coil spring had punctured the drivers side front tire. The failure was not diagnosed and there were no prior warnings. The current and failure mileages were 70000.

- Apple Valley, MN, USA

problem #79

Jun 152010

Sable

  • 69,000 miles
2002 Mercury Sable with 60,000 miles and always garaged. Rear spring broke on smooth city street puncturing and shredding tire causing violent jerk and sliding of rear of vehicle. I understand front springs are covered under recall 04V332000 but Ford claims they don't have to do anything about the rear. If it is established that springs are defective why does front versus rear make any difference?

- St John, IN, USA

problem #78

Jun 152010

Sable

  • miles
6/16/10 front springs; coil springs broke causing damage and lose to a 5 month old tire. I am in the process of replacing front coil spring and purchasing a new tire as this just happened yesterday. Very dangerous to drive car when this happens but I had to investigate the problem. Were I driving when this occurred, it could have been a very dangerous situation.

- Irwin, PA, USA

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