Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
78,973 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Sable wheels / hubs problems

wheels / hubs problem

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2002 Mercury Sable Owner Comments

problem #5

Nov 162015


  • 39,000 miles


Approximately 39,000 miles. No rust car. Rubbing noise and all tires with history of losing air. While replacing all tires, wheel tech noticed right rear coil spring was fractured and completely wore off interior tire ridge. Placed doughnut tire on and advised I take to mechanic to have all springs fully checked. Car currentlyat mechanic shop this evening. Right rear coil spring definitely fractured. Seems many reports of same nature on this model. Why no recall on rear coil springs with so many complaints? rubbing sound from beneath car has been noted and tires constantly needed air. Other issue(s): 1) ignition extremely hard to turn.2) accelerator seems to stick upon attempting to decelerate by letting up foot pressure. I inherited this car from my deceased father. I was always concerned that he accelerated too quickly from a stopped position. Father took down a large concrete planter due to this type of car jerking, yet I thought it was due to his putting too much pressure upon the accelerator. Now that I am driving the car, I note that car does not slow when I let up on the accelerator, leading me to believe that the accident was not due to father's driving. This was never a problem with his former car. 3) driver's door makes loud clunk upon opening and closing. Are these known problems?

- Milwaukee, WI, USA

problem #4

Nov 282014


  • 112,867 miles
The contact owns a 2002 Mercury Sable. While driving in reverse. The front passenger spring and strut fractured. The contact mentioned that the front passenger wheel was damaged due to the failure. The vehicle was taken to an independent mechanic. The technician verified the failure of the front passenger spring and strut. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,867.

- Blissfield, MI, USA

problem #3

Apr 292011


  • 75,000 miles
Left front spring broke gouging an 8 inch tear in tire side wall causing a blowout and damage to anti-lock brake system. Transmission mount was also damaged. If this had happened at highway speeds, loss of steering control and braking could have caused serious injuries. Ford denies any responsibility. I was told that Ford had admitted frequent spring failure on its 1999 to 2001 Taurus/Sable vehicles and installed guards to protect the tires from blowout. This is second spring failure in 2 years. The first time was the right rear spring broke damaging strut and gouging tire but not causing deflation. Two spring failures on the same vehicle in 2 years indicate that it is not an isolated incident. This is time bomb waiting for someone to get seriously injured.

- Westland, MI, USA

problem #2

Jan 142011


  • 83,000 miles
While attempting to back out of my garage, the coil spring on the front driver side strut broke and shot into my front tire, puncturing and immediately flattening my tire. The spring was embedded in the tire so far that they were unable to remove the tire to put on the spare. The car had to be forced in reverse far enough back to be able to hook it onto the tow truck which shredded the front tire. Had to have front springs, struts, ABS speed sensor, alignment and new tire put on the vehicle. Very lucky that this incident happened in my garage and not out on the roadway.

- Mansfield, OH, USA

problem #1

Jun 202008


  • 85,000 miles
The contact owns a 2002 Mercury Sable. Three of the steel wheels have developed cracks. This conditions causes the tires to lose air pressure. A technician from the dealer confirmed the failure, but referred him to the manufacturer. The manufacturer was notified, but no assistance was provided. The current mileage was approximately 98,000. The failure mileage was approximately 85,000.

- Chandler, AZ, USA

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