Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

NHTSA — Visibility: Defroster/Defogger System: Windshield: Heater Core Problems


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Sable accessories - exterior problems

accessories - exterior problem

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2003 Mercury Sable Owner Comments

problem #1

Dec 282007

Sable 6-cyl

  • Automatic transmission
  • 44,000 miles


Ford Taurus and the Mercury Sable's have a problem with water leaking into the heater core box which eventually causes the heater motor and stop working. I understand from reading post on the internet that is apparently a design flaw. My car had 44,000 miles at the point where the motor quit working. The bill to repair the car was $471.28. The warranty had obviously expired but I felt like Ford Motor Co should re-imburse the cost of the repair since it is a very common problem. They declined to help with the cost of the repair.

- Paragould, AR, USA

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