Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Sable steering problems

steering problem

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2003 Mercury Sable Owner Comments

problem #3

Jul 142012

Sable

  • 95,000 miles

A D V E R T I S E M E N T S

I went to leave from a local park on a Saturday evening, but my vehicle would not move out of park. I had to call a tow truck. The tow truck driver showed me a trick how to get the vehicle to start, by turning the ignition key ever so slightly and then trying to move the shifter to neutral. Once in neutral I started the vehicle and drove home. After driving the vehicle for almost a week by starting in neutral, I was stopped on the following Friday by police. I was informed that I didn't have any working brake lights. I drove home and looked on the internet if there were any recalls on this vehicle. Well, there was a recall done in 2004 (NHTSA action number: RQ03008), but I was informed by Ford Motor Company that my vehicle based on its VIN was not apart of the recall. I requested to speak to a supervisor and was instructed that someone would contact me on that following Monday. I was indeed contacted by Ford Motor Company and informed again, that based on my VIN, that I did not qualify as a part of the recall. I was told if more complaints were made, then something could possibly be done. I told the Ford representative that I was not interested in having my vehicle repaired as I had the repair done based on the recall information for approximately $50. The issue was exactly as it was described on the NHTSA's website, motortrend and Ford Motor Company's. the repair took approximately 15 minutes and then I was able to start the vehicle in park and the brake lights were functioning. My concern is that for almost a week I drove with no brake lights in a vehicle where I drive around with my wife, a toddler, and an infant and at any point I could have been rear ended because of this defect in the vehicle. The vehicle is 10 years old, it will never have enough complaints. However, it does not diminish the potential for loss of life from this detect.

- Sterling Heights, MI, USA

problem #2

Apr 202008

Sable

  • 10,000 miles
The contact owns a 2003 Mercury Sable. While attempting to depress the brake pedal and place the vehicle into drive, the contact's foot struck the accelerator pedal instead. The vehicle accelerated forward at a fast pace. The contact feels that the accelerator and brake pedals are too close together and could cause a crash when pressed incorrectly. He called the manufacturer and was advised to have the vehicle inspected. While driving 25 mph, the contact had to slam on the brakes in order to avoid a crash. He noticed that the steering column failed intermittently, but was able to drive the vehicle safely to his destination. The vehicle was taken to a local repair shop and inspected by a technician, who stated that he does not work on steering failures. The contact was instructed to take the vehicle to a dealer. The vehicle has not yet been inspected and no repairs have been performed. The contact is in the process of notifying the manufacturer. The failure mileage was 10,000 and current mileage was 57,063.

- Delmont, MA, USA

problem #1

Mar 012005

Sable 6-cyl

  • Automatic transmission
  • miles
While driving in high speeds consumer heard a loud clanking noise coming from the front. Consumer applied the brakes, and the vehicle failed to stop completely. Vehicle was taken to the dealer for inspection. There was a gas smell inside of the vehicle, a steering vibration and the oil pan gasket was replaced.

- Upper Saddle River, NJ, USA

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