Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,551 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mercury Sable suspension problems

suspension problem

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2003 Mercury Sable Owner Comments

problem #4

May 152008


  • 45,205 miles


Car went in for state inspection mechanic at dealership found (driverside) left rear coil spring on strut broken and strut leaking, replaced spring and strut under extended warranty at 45,205 miles on 05/15/2008. This was the first spring on this car to break, second spring 02/21/2010 ODI number 10312550, I just want this defect to get repaired before it kills someone. This is bad metal you can see it is crystallized at the break.

- Dawson, PA, USA

problem #3

Jan 142010


  • 75,000 miles
2003 Mercury Sable catastrophic coil spring failure.

- Gowanda, NY, USA

problem #2

Jan 052009


  • 90,000 miles
Day 1 - failure or left front coil spring - speed approx. 30mph spring just popped with a loud jarring bang. Had vehicle towed to repair facility - repaired and replaced left front spring assembly. Next morning - failure - left rear coil spring. Resulting in tire blow out speed 5 mph. Currently back at repair facility. Ford/Mercury are known to have spring problems but evidently unless someone dies nothing will be done about it. Contacted Ford about the problem the said no recall nothing we can do. Just look at the complaints - obviously this is not a freak occurrence.

- West Homestead, PA, USA

problem #1

Jul 242004

Sable 6-cyl

  • Automatic transmission
  • miles
The contact stated had a problem with the right side rear of the car bottoming out when he hitting a bump or pothole. The right rear tire rubs the fender well. Took the vehicle to the dealer four times to try to have this repaired. Nothing has been done to correct the problem. Now, the contact thinks that the vehicle may have been tampered with before he took ownership of the car.

- El Paso, TX, USA

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