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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Mercury Sable fuel system problems

fuel system problem

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2004 Mercury Sable Owner Comments

problem #1

Aug 032004


  • Automatic transmission
  • 200 miles


This complaint concerns a 2004 Mercury Sable stationwagon. It was purchased 5 days before the incident. I was driving in rural poway on August 3, 2004. I apparently drove over a pebble or something - I heard a "thunk" under the car. Almost immediately the car lost power, and came to a complete stop a few feet later. Apparently the problem was that the fuel line and/or fuel pump were injured. And most of a tankful of gas spewed out into the road. I managed to get out of the car safely, this time. No one hit the car, this time. No fire resulted from all of that gasoline, this time. But I'm bothered by two things: 1) is the fuel line, and/or fuel pump, so exposed and so fragile that a pebble will cause mayhem in the system? 2) is there any way to get a more gradual stopping of the car, so as to get further out of traffic than I was able to? this, as I see it, is bad engineering. I should add, in case you are wondering - I'm not a ditzy teenager. I'm a 54 year old woman, and up to now a pretty good driver.

- San Diego, CA, USA

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