NHTSA — Suspension Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1995 Mercury Villager suspension problems

suspension problem

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1995 Mercury Villager Owner Comments

problem #2

Dec 042000

Villager

  • miles

A D V E R T I S E M E N T S

The circumstances of this accident were unusual. Road conditions were clear and dry. No approaching cars in either direction, nothing in the road to cause a problem. I turned the van left from the driveway, which has a raised "hump" at the end, and began heading West on East swon. I was traveling about 15-20 mph, both hands on the wheel and looking straight ahead about half a block to a stop sign at the next corner. The van pulled to the right. I tried to turn the wheel left, without response. The van grazed a utility pole. I applied the brake and kept trying to turn. Immediately past the utility pole was a storm sewer, which the right front tire struck, virtually shearing off the tireand detaching the axle. The van stopped about 30 feet from where it first jumped the curb. Airbag deployed; there was a double "bang" sound during the middle of the accident. The steering was unresponsive during the entire accident. It seems that something happened in the nature of a mechanical failure to cause this accident. Several days prior, the car had been serviced by a reputable mechanic who said we needed a "motor mount"; ours had a stress fracture. He indicated the car was drivable, as the part was due to arrive on Wednesday, December 6. I asked the mechanic if he thought we needed this part due to a faulty mounting of a new engine during a recall replacement of our motor approximately 2 years ago. He said that some cars wear motor mounts out quicker due to design, and that corrosion could be a factor. The point we would like to make is this: A serious mechanical failure of some sort occurred to cause this accident. Are there other similar situations to this event where a massive failure of some sort could cause a loss of steering at a fairly low rate of speed and result in a crash... something where the car pulls to one side immediately prior to loss of control? we were very fortunate the vehicle was only going at a low rate of speed. Please use our info to help others.

- St. Louis, MO, USA

problem #1

Apr 232000

Villager

  • miles
The car randomly fails at high speed under both front and rear air loading. Extremely dangerous for driver if in the wrong lane at the time of failure. Dealer has no clue as to what is going on. Says no recall for a problem like this.

- Mesa, AZ, USA

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