Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Mercury Villager AC / heater problems

AC / heater problem

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2001 Mercury Villager Owner Comments

problem #1

Jan 082004

Villager 6-cyl

  • Automatic transmission
  • 35,000 miles

A D V E R T I S E M E N T S

The air conditioner wouldn't cool, there is freon leaking out somewhere. The dealer said there was nothing wrong untill the warranty ran out, now they said there is a leak. We had a well known named garage look at the Mercury Villager and said that Ford has had problems with the air conditioner leakage from lines under the vehicle. Therefore Ford should fix the problem since its a problem from the factory. The Mercury is only 3 years old, my other vehicle is 5 years old and I have never had a problem with it. This should be fixed under the factory warranty since they known there was a problem and its one reason Ford stopped making the Villager since they were having failures. Also we have had problems with the driver window rolling up and down, have it into the dealership to be fixed and the problem has worsened. Now the window will not roll down or up.

- Lincolnton, NC, USA

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