Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
61,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Villager accessories - interior problems

accessories - interior problem

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2002 Mercury Villager Owner Comments

problem #1

Apr 042006


  • Automatic transmission
  • 61,000 miles


While driving for an extended period of time using cruise control, the speedometer suddenly failed at an approximate odometer reading of 61,000 miles. The speedometer had also failed on my previously owned '93 Villager for short periods but the current failure on my '02 Villager continued throughout the following 7 hours of my trip home. Subsequently, the "service engine soon" indicator lit up and the engine now briefly loses power upon startup and initial acceleration. I will call dealership in the morning to see if this problem is covered. I am very upset that my relatively young van has now lost value due to uncertified mileage on the title when I want to sell it. Because it happened in the midst of my trip, I was delayed while checking the source of the indicator light and had to drive home without knowing my true speed.

- Gahanna, OH, USA

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