Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Mercury Villager steering problems

steering problem

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2002 Mercury Villager Owner Comments

problem #1

Dec 152002


  • miles


2002 Mercury Villager has vibration in steering wheel at speeds above 10mph. Dealer has tried 3 times to fix and even replaced 2 of the 4 tires. Still the vibration. Repair shop other than the dealer suggested switching brands of tires because after they aligned the front end they rotated the tires to try to isolate the vibration problem only to find that the rotation nullified the alignment. Hard for me to believe that with all the Villagers manufactured I'm the only one with this problem.

- Dublin, OH, USA

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