10.0

really awful
Crashes / Fires:
8 / 29
Injuries / Deaths:
8 / 0
Average Mileage:
81,698 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Mini Cooper steering problems

steering problem

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2003 Mini Cooper Owner Comments (Page 11 of 13)

« Read the previous 20 complaints

problem #57

Aug 152010

Cooper 4-cyl

  • 120,000 miles

A D V E R T I S E M E N T S

I have a 2003 MINIcopper. I am experiencing the power steering shutting off. This has happened a few times usually when starting or stopping the car. And during hot weather in the summer. I also had the power steering fan replaced because it was bad.

- Long Beach, NY, USA

problem #56

Oct 092010

Cooper 4-cyl

  • 47,578 miles
While driving, I noticed how difficult it had become to turn the wheel of the car when completing a turn. This occurred three times in succession at which point I was able to park the car safely out of traffic in a private parking lot. After opening the hood and not being able to see anything visually wrong, I.e., nothing broken, leaking, empty, etc. I called my husband who came to drive the car home. No warning lights appeared on the dashboard at any time when either of us drove the car. My husband did not experience any difficulty in turning the wheel when driving the car home. However, my husband then drove the car the same day a few hours later and encountered the same problem that I had. It was hard to turn the wheel - there was no power steering. This difficulty in turning the wheel happened in drive as well as reverse, whether turning right or left. Very scary!

- Kittery Point, ME, USA

problem #55

Aug 032010

Cooper 4-cyl

  • 82,000 miles
Intermittent power steering (ps) failure. Approximately 20 minutes into a drive, power steering would fail (at any speed), making car extremely difficult and unsafe to drive. Took all my strength to turn the wheel; a frail person could kill someone. Turning the ignition off and on again would reset power steering assist. Had to replace ps pump fan and ps pump (damaged by overheating), at great expense (>$1100), to drive safely again.

- Plano, TX, USA

problem #54

Oct 072010

Cooper 4-cyl

  • 57,304 miles

A D V E R T I S E M E N T S

Driving home yesterday, my 2003 MINICooper S suddenly lost power steering as I was going around a curve. I had to muscle the car back into my lane to avoid hitting the car in the lane beside me. I was about half a mile from home and made it there without further incident -- but turning at slow speeds was dangerously difficult. I contacted the MINIrepair shop this morning and they said that this intermittent unexpected loss of steering control is unfortunately somewhat common with minis.

- Los Angeles, CA, USA

problem #53

May 262010

Cooper 4-cyl

  • 141,000 miles
On 5/26/10 lost power steering while driving on the long island expressway. 141,000 miles on car. Power steering electronic pump replacement cost $ $1005.

- E. Quogue, NY, USA

problem #52

Jul 162010

Cooper 4-cyl

  • 5,600 miles
Power steering lock on it.

- Stamford, CT, USA

problem #51

Sep 022008

Cooper

  • 46,594 miles

A D V E R T I S E M E N T S

While driving a 2003 MINICooper vehicle steering malfunctioned while driving on highway. Auto barely made it to dealership. Determined to be a faulty power steering pump with adjoining parts. Vehicle had 46,594 miles and MINIwould not cover defect even though other owners complained of problem. Repair to me was $979.01 + 6% Connecticut sales tax!

- Newtown, CT, USA

problem #50

Jul 062010

Cooper 4-cyl

  • 82,545 miles
When it first happened I was approaching a corner for a turn and without warning the power steering went out. Another car was at the corner and I almost hit it because I wasn't expecting to have to manually force the steering wheel to turn the car. There is no set time or length of drive for the power steering to just quit. Now even going straight down the road I can sometimes feel the steering stiffen up so I will make a turn to check and sure enough no power steering. Sometimes while in the middle of a turn the car will feel like it jumps a little sideways and I'm not sure if its the power steering trying to engage or what. I haven't done anything to replace the pump yet but I try not to drive it as often to decrease the chances of hitting something or the power steering pump going out all of the way.

- Rose Hill, KS, USA

problem #49

Jun 152009

Cooper 4-cyl

  • 67,000 miles
2003 MINICooper S with 67,000K miles, power steering pump failed and caused a short circuit resulting in a complete meltdown. The pump, hydraulic lines, cooling fan and wiring harness were all burned or melted. There was no symptom or indication of a failure. Car drove and acted "normal" prior to parking it for the day. When I got back in the car, 8 hours later, no power steering. If it had been in my garage when the short/meltdown occurred, it may have caused fire. Miniusa basically said I was on my own due to expiration of my warranty. (60,000).

- Peyton, CO, USA

problem #48

Oct 102008

Cooper

  • 55,000 miles
Driving 55mph on highway. Car starts pulling left and right as if caught in a groove. Pull off next exit and notice I have no power steering as almost impossible to steer as car comes to a stop.

- South Salem, NY, USA

problem #47

Sep 032010

Cooper

  • 77,000 miles

A D V E R T I S E M E N T S

The contact owns a 2003 MINICooper. While the contact was driving approximately 30 mph, there was a loss of power steering without warning. The vehicle was driven to the side of the road. The engine was turned off and restarted. The vehicle resumed normally for two miles, and then the failure reoccurred. The vehicle was taken to an authorized dealer where the power steering pump was replaced. The failure mileage was approximately 77,000. The VIN was unavailable.

- Marble Head , MA, USA

problem #46

Jul 182010

Cooper 4-cyl

  • Manual transmission
  • 74,000 miles
The contact owned a 2003 MINICooper S. the contact stated that while making a left turn at approximately 25 mph, the power steering completely malfunctioned. The vehicle moved off the road and crashed into a telephone pole. The contact sustained minor injuries. There was no police report filed. The vehicle was destroyed. The manufacturer had not been notified. The failure mileage was approximately 74,000. Updated 02/08/11 updated 04/21/11

- Pittsfield , PA, USA

problem #45

Sep 172010

Cooper 4-cyl

  • 53,241 miles
Complete failure of power steering pump while driving resulting in almost complete loss of steering. Power steering pump was replaced only to have the remanufactured unit fail 12 months later. Upon investigation it became apparent that this is a known problem for 2002-2006 MINIcoopers. Have been informed that this pump design is poor and prone to failure.

- Kaukauna, WI, USA

problem #44

Jun 192008

Cooper

  • 85,000 miles
My 2003 MINICooper S had a total failure of the power steering pump. The failure occurred while driving the car at aprox 60 mph on an expressway near buffalo, NY. The pump was replaced by me at a cost of aprox $800.

- Youngstown, NY, USA

problem #43

Sep 232010

Cooper 4-cyl

  • 112,300 miles
Driving vehicle normally, power assist for the steering fails causing greatly increased effort to steer. This is addressed in PE10038 but the model years affected should include 2002 and 2003 as the electric power assist systems were the same. I have not yet attempted to replace any parts, only have confirmed fluid is full and both cooling fans operate. Cycling the ignition key briefly to the off position will cause power assist to resume.

- South Park, PA, USA

problem #42

Aug 232010

Cooper 4-cyl

  • 122,621 miles
Loss of power steering while driving.

- East Lansing, MI, USA

problem #41

Jul 152010

Cooper

  • 70,000 miles
Complete loss of power steering when warm car is started. Not a problem when car is cold. Requires approximately 1.5 hours for car to cool before car can be started and safely driven with power steering restored. Will be replacing with oem power steering pump. New pump is approx $600 and labor is approx $150 at independent mechanic. Dealer estimate is approx $1300. Other family members will not drive car due to fear that power steering will be lost while driving though this has not actually happened.

- Carlsbad, CA, USA

problem #40

May 282009

Cooper

  • 95,000 miles
Power steering pump on my 2003 MINICooper S stopped working suddenly on the freeway. There were no signs indicating an imminent problem; it just cut assistance to steering and failed completely. Even though it was difficult, I was able to drive it to a mechanic to get a replacement ps pump for $820. This seems to be a very common problem for the MINIbrand since more and more people are reporting power steering pump failures even at 40kmiles (in my case, the car had 95kmiles when the pump failed). The failure of the power steering pump does pose a safety issue, since the steering wheel becomes extremely heavy and difficult to turn.

- Los Angeles, CA, USA

problem #39

Jul 192010

Cooper

  • 26,799 miles
My MINICooper S has less than 27,000 miles on it. It has been carefully driven and has sustained no crash damage. Had several warning lights come on the car and had failures with the ABS, steering angle sensor, and front wheel sensor. In addition and most importantly, I was told that I had "mushrooming" and cracked front shock tower mounts on both sides of the car, and that alone would cost over $1,400 to repair. I was told that hitting potholes or other road hazards caused this. In addition, the dealer, roadshow MINIin memphis, tn, stated that the shock towers and front bushings were considered wear items, and that they could be redamaged immediately if the car came in contact with another pothole. Additionally, I was told by MINIusa that no engineers or national representatives could be contacted, and that the dealer would handle all questions and concerns. I asked if there were any upgrades and fixes offered by MINIand was told that there were none. However, this problem seems to be fairly common, and there are several aftermarket companies that address this issue, . the service manager at the dealership stated that he sees this problem on 3-4 cars in the shop every month. It appears that this is a design flaw, that there can be strut collapse or suspension failure while driving, and that MINIshould have addressed this problem with these cars. For normal driving conditions to have resulted in deformed and cracked strut towers is unacceptable and represents a hazardous situation. I have never owned an automobile that had strut tower failure under normal driving conditions.

- Little Rock, AR, USA

problem #38

Jul 112007

Cooper

  • 63,350 miles
2003 MINICooper power steering failure. While driving at normal speeds the power steering suddenly quits working intermittently. It will work on and off.

- Seattle, WA, USA

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